Dynamic professional with a strong background in operations and customer service. Skilled in sales and analyzing workflows to improve efficiency. strongly Passionate about sales and dedicated to delivering exceptional service outcomes.
Work History
Service Manager
2 Years 2 Months
Triple Tire and Service | 08.2024 - Current
Oversaw all light duty mechanics and tire techs, managed tire inventory, ensuring optimal stock levels and timely replenishment.
Managed quality control procedures to enhance service delivery and customer satisfaction.
Analyzed service workflows, identifying areas for improvement to streamline operations and reduce turnaround time.
Assistant Manager of Operations
4 Years 3 Months
Valvoline | 07.2022 - 2024
Coordinated daily operations to ensure efficient workflow and adherence to Valvoline standards.
Assisted in training staff on operational procedures and customer service best practices.
Implemented inventory management systems to optimize stock levels and reduce waste.
Analyzed operational data to identify areas for process improvement and cost reduction.
Education
High School Diploma
Park High School | Cottage Grove, MN | 05.2024
Skills
I am a highly trainable and motivated individual who learns quickly and takes great pride in my work. I am passionate about sales and enjoy building relationships with customers while helping them find the right products and solutions. I consider myself a strong salesperson with excellent communication skills