Summary
Overview
Work History
Education
Skills
Timeline
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Brody Liles

King,NC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions, ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Casual Courier

Fed Ex Express
09.2023 - 05.2024
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Followed company policies and procedures during shift.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Drove safely at all times to avoid accidents and harm.
  • Handled sensitive documents securely, maintaining confidentiality and protecting client information.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
  • Contributed to team success by actively participating in meetings about improving operational procedures.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated with dispatch and customers for accurate delivery information.
  • Obtained signatures for delivery documents and packages.
  • Followed safety procedures and regulations to protect packages and vehicles.

Linen Services

Novant Health, Forsyth Medical Center
05.2023 - 07.2023
  • Coordinated with front office staff on guest requests and preferences related to linen services, resulting in increased client satisfaction rates.
  • Adapted quickly to changing priorities during peak periods or unexpected occurrences, ensuring minimal disruptions to linen services provided across various departments within the hotel setting.
  • Contributed to a clean and sanitary environment by performing routine housekeeping tasks including linen changes, laundry services, and infection control measures.
  • Facilitated timely room turnovers by efficiently stripping linens from beds and prepping them for laundry services.
  • Managed laundry services efficiently, delivering clean linens promptly to various departments as required.
  • Enhanced customer satisfaction with timely and efficient linen delivery and collection services.
  • Managed inventory of vestments, altar linens, candles, and other supplies required for services, maintaining proper care and storage protocols.
  • Managed laundry services efficiently, ensuring a constant supply of fresh linens for guest use.
  • Coordinated linen supply management with laundry services to ensure adequate stock levels at all times while minimizing excess inventory costs.
  • Monitored inventory levels of supplies such as linens, toiletries, and office materials to avoid shortages or delays in guest services.
  • Supported the efficient operation of laundry services, washing and folding linens for fresh room preparations.
  • Delivered services to customer locations within specific timeframes.
  • Provided professional services and support in a dynamic work environment.
  • Overcame objections with expert knowledge of services and persuasive communication skills.
  • Provided crisis intervention services to families experiencing emergencies, connecting them with appropriate resources as needed.

Package Handler

Inmar
11.2022 - 01.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Collaborated closely with supervisors, providing valuable input on process improvements for more streamlined package handling.
  • Maintained accurate records of incoming and outgoing packages and shipments for future reference.

Overnight Stocker

Walmart
07.2021 - 06.2022
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Stocked designated items on shelves, end caps and displays.
  • Kept work areas neat, clean and free from debris.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Stocked shelves to match planogram images and instructions.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.

Education

High School Diploma -

West Stokes High School
King, NC
06-2022

Skills

  • Ul>
  • Stocking shelves
  • P>Unloading trucks
  • P>Maintaining safety
  • P>Heavy lifting
  • P>Exceptional time management skills
  • P>Product restocking
  • P>Stocking
  • Problem-Solving
  • Customer Service
  • Attention to Detail
  • Working Independently
  • Time Management
  • Excellent driving skills
  • Valid Driver's License
  • Package handling
  • Clean Driving Record
  • GPS and route planning
  • Relationship building and rapport
  • Heavy Lifting
  • Time Sensitive Deliveries
  • Package pickup and delivery
  • Handheld scanning devices
  • Deadline Adherence
  • Smartphone Usage
  • Licensed driver in [State]
  • Weather Preparedness
  • Vehicle Maintenance
  • Performance Improvement
  • Business processes and procedures
  • Schedule Adherence
  • Vehicle loading
  • Quick Learner
  • Teamwork and Collaboration
  • Client Communication
  • Pet handling
  • Animal Transport
  • Animal Care

Timeline

Casual Courier

Fed Ex Express
09.2023 - 05.2024

Linen Services

Novant Health, Forsyth Medical Center
05.2023 - 07.2023

Package Handler

Inmar
11.2022 - 01.2023

Overnight Stocker

Walmart
07.2021 - 06.2022

High School Diploma -

West Stokes High School
Brody Liles