Brody Sears
Stilwell,KS
Summary
Dedicated professional with a background in health insurance sales and insurance claim management. Proactively ensuring client satisfaction by identifying appropriate insurance solutions that meet current needs. Demonstrated skills in written and verbal communication, attention to detail, and customer service.
Overview
5
5
years of professional experience
Work History
Claims Manager
Diamond Collision
07.2022 - 11.2023
- Oversaw all auto claims, ensuring proactive communication between the insurance carrier and client.
- Led clients through the insurance claim process including damage assessments, claim approvals, as well as advising clients with their options regarding a claim.
- Collaborated with coworkers to implement strategies in order to streamline operations and provide organizational stability.
- Oversaw invoicing, expenses, and claim pay-outs to ensure company success.
Sales Agent
SelectQuote Insurance Services
07.2021 - 06.2022
- Assisted clients in choosing health insurance plans that match each individual's current healthcare needs.
- Explained the advantages, disadvantages, and coverage of each healthcare plan to ensure proper understanding before enrollment into the plan.
- Developed strong relationships with clients through proactive customer service.
Collision Estimator
Diamond Collision
06.2018 - 07.2021
- Conducted damage assessments for clients in order to ensure that insurance carriers properly cover claims.
- Provided quality control over completed jobs to secure customer satisfaction.
- Completed supplements to ensure coverage on any unforeseen damages.
- Led clients through the entire insurance claim process, in order to establish a clear understanding of each claim, enabling concerns to be addressed.
Education
Bachelor of Business - Business Administration
University of Kansas
Lawrence, KS05.2018
Insurance License
Skills
- Verbal and Written Communication
- Critical Thinking and Problem-Solving
- Customer Service
- Attention to Detail
- Proficient in Computer Software, including Microsoft Office
Timeline
Claims Manager
Diamond Collision
07.2022 - 11.2023
Sales Agent
SelectQuote Insurance Services
07.2021 - 06.2022
Collision Estimator
Diamond Collision
06.2018 - 07.2021
Bachelor of Business - Business Administration
University of Kansas
Insurance License
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