Brody Shelton

Kept sales volume high by making all interactions positive and quick

Supervised 3-6 employees at a time whilst completing other tasks

Keep store and lot clean throughout the day

File and organize paperwork

Worked flexible schedule being available 24/7 as needed

Lead team and was able to handle all questions from employees and customers

Worked with AT&T to acquire new customers by visiting neighborhoods

Learned all promotions and information with AT&T

Created personal relationships with customers to give them best service

Overcame many objections and was a persuasive negotiator

Managed own schedule and took extra opportunities to learn job more efficiently

Multi-tasked to keep all assigned projects running effectively and efficiently.

Proofed all job orders, securing client approval prior to production.

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Examined job orders to determine quantity, stock specifications, colors and special printing instructions.

Maintained relationships with clients through punctuality and excellent customer service.

Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Reported facility and room maintenance problems to appropriate personnel for immediate remediation.

Welcomed each new arrival pleasantly and confirmed reservations and identification.

Balanced hotel accounts and resolved discrepancies.

Kept accounts in balance and ran daily reports to verify totals. Performed nightly updates to room charges and rates.

Completed late check-ins and directed guests to rooms and facilities.

Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.