Brody Smith

Store Manager

Barron Service Parts

12.2007 - Current

Assisted in daily store operations, ensuring smooth workflow and customer satisfaction.
Supported inventory management by organizing stock and conducting regular counts.
Learned point-of-sale systems to efficiently process transactions and handle customer inquiries.
Contributed to staff training on product knowledge and customer service standards.
Maintained cleanliness and organization of sales floor to enhance shopping experience.
Monitored product displays for compliance with company visual merchandising guidelines.
Adapted quickly to changing priorities and developed solutions to operational challenges.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Approved regular payroll submissions for employees.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Interacted well with customers to build connections and nurture relationships.