As a Senior Store Manager, my role is to oversee the daily operations, sales performance, and team leadership of two locations.
- Analyzed sales data and trends and made quick, efficient adjustments to keep both locations trending towards achieving sales goals.
- Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
- Developed store management teams to ensure the driving of company sales goals and initiatives.
- Streamlined efficient communication between both locations to ensure successful operations.
- Facilitated seamless transitions during new product launches by coordinating merchandising strategies and executions within each location.
- Managed daily operations to ensure smooth functioning of the stores, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Hired, trained, and mentored new staff members and store management.
- Maximized sales by creating innovative visual merchandising displays and store layouts.