Receptionist/Shampoo Assistant
Baldwin Hair Loft
05.2024 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Sold salon products at front desk.
- Assisted stylists in preparing clients for various treatments, ensuring a smooth workflow.
- Appropriately washed chemically restructured hair to avoid damage and improve texture.
- Shampooed and conditioned patron's hair and scalp to clean and remove excess oil.
- Pre-booked clients for follow-up visits and promoted salon services and retail products.
- Inventoried products and supplies and kept products within optimal levels to meet shampooing, retail corner and hairdresser needs.
- Massaged customers scalps, monitored health and dryness conditions and conveyed concerns to hairdressers.
- Scheduled appointments for salon and maintained efficient records for administrative and accounting needs.
