Brogan Morris
Lawrence,KS
Summary
Proven track record of enhancing customer satisfaction at John's Market, adept in loss prevention and displaying exceptional interpersonal skills. Mastered pallet jack operation and cashier duties, contributing to a streamlined shopping experience. Demonstrated versatility in roles, ensuring operational efficiency and a clean store environment, leading to significant improvements in service quality. Personable Grocery Clerk offering 1 year of experience in front-end and backroom store activities. Demonstrated skill with cashier operations, relating to stocking, loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives.
Overview
1
1
year of professional experience
Work History
Grocery Clerk
John's Market
06.2023 - 07.2024
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Retrieved items for customers and verified prices.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Removed trash, swept, and mopped floors for professional appearance.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Operated cash register to accurately process and record customer payments.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Troy High School
Troy, KS05.2024
Skills
- Loss Prevention
- Pallet Jack Operation
- Display Setup
- Cashier experience
- Store maintenance
- Heavy Lifting
Timeline
Grocery Clerk
John's Market
06.2023 - 07.2024
High School Diploma -
Troy High School
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