Brondon Garcia

· Flexibility of providing HR guidance and support in a corporate and fulfillment center environment to on-site operations leadership on achieving daily, weekly, and monthly objectives through various metrics based on site.

· Supports a client group of 1,110+ hourly associates and salaried managers with routine, day-to-day HR policy questions, scheduling, compensation, and any immediate inquiries for all levels.

· Responded accurately and professionally to questions and concerns from associates through multiple channels (in-person, email, phone, Panorama, slack, chime, HRSC, etc.)

· Entered and reviewed associate data within payroll systems in a timely manner.

· Conducted and oversaw high risk and sensitive investigations, ensuring company-wide policies are applied accurately and consistently. Exercised high-judgement in unprecedented situations.

· Collaborated with cross-functional teams including Safety, Learning, and Operations leadership to develop and implement strategic plans.

· Ability to deliver and work on multiple projects at the same time.

• CPT Operator - Ensured critical pull time shipments were processed successfully in a timely manner, while managing other problem solve team members in achieving high quality and performance
• Real Time Operator / Putbacks - Responsible for processing completed shipments; simultaneously rerouting inventory and damaged items to designated locations
• Collections - Collected and checked in defective shipments and researched amnesty bins.

• Partnered with Flow Lead & management to maximize shift performance by ensuring proper balance of workflow across the department
• Worked with leadership using rodeo, radios and chime to efficiently meet customer shipment deadlines
• Engaged associates to facilitate excellent rate and quality by removing barriers with feedback through coaching to aid in the development of other team members.