Experienced Supply Logistics Specialist and Hospitality Professional seeking a career change. Currently enrolled in PMI to obtain PMP certification with a focus on construction management. Excited about the opportunity to build a new career with Lennar Homes, a respected employer.
Overview
4
4
years of professional experience
Work History
Food and Beverage Manager
Cracker Barrell Old Country Store
Madison, AL
01.2024 - Current
Managed daily restaurant operations, ensuring smooth service flow and high-quality guest experiences.
Maintained inventory logistics and budgets to ensure the highest efficiency while maintaining stock level and organizing cross-transfers with other locations while maintaining vendor relations.
Reconciled daily transactions, balanced cash registers, and deposited the restaurant's earnings at the bank.
Implemented and enforced SOP's for efficiency and consistency
Established relationships with local businesses or organizations and rewards programs to boost customer loyalty.
Enhanced overall dining experience through effective evaluation and development of front-of-the-house staff
Serve Safe certified and Responsible Vendor certified to manage and maintain all Food and Chemical MSDS safety guidelines and laws placed by local health departments, fire code, ADA, HIPPA, OSHA, and Corporate standards.
Resolved conflicts between a range of diverse staff members promptly and professionally.
Managed the organization of payroll documentation and recorded time sheets for personnel.
Analyzed monthly P& L statements to track sales trends, labor costs, and controllable expenses.
Conducted weekly meetings with staff members to discuss performance goals and areas needing improvement.
Resolved customer complaints relating to meal quality or service matters promptly, ensuring complete satisfaction.
Vendor Manager
Elite Housing Management
Huntsville, AL
06.2020 - 11.2022
Coordinated the implementation of new vendors into existing operations, including training staff on proper procedures.
Managed relationships with key suppliers by providing feedback on performance issues, developing strategies for improvement, and resolving conflicts when necessary.
Negotiated contracts, terms and conditions with vendors to ensure optimal pricing and quality of services.
Identified opportunities for cost savings through improved sourcing methods or alternative materials and suppliers.
Developed and implemented vendor selection criteria to ensure compliance with company policies.
Risk Management: Skilled in identifying potential risks and implementing mitigation strategies to avoid delays and cost overruns.
Regulatory Compliance: Familiarity with local building codes, OSHA regulations, and safety standards.
HOA Compliance Officer: Regularly Audited Neighborhoods through all phases to ensure HOA covenant was enforced.
Worked closely with builders (Valor, Legacy, Davidson) providing secondary contracted work including landscaping, pressure washing, painting and final cleans.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Skills
Service Delivery Management
Labor Management
Event Coordination
Sanitation Standards
Expense Tracking
Employee Supervision
Relationship Building
Recruitment
Portion Control
Money Handling
Payroll Administration
Performance Improvement
Resource Allocation
Strategic Planning
Building Maintenance
Supply Ordering and Management
Affiliations
I enjoy bushcraft and learning how to build tools and shelters from what Earth provides.
I've studied Philosophy, Psychology, Sociology, Marketing, and sales but I've never gotten a Degree because I refused to take out loans.
I would like to retire one day, owning multiple properties that I manage and maintain while holding a reputation for business integrity and community commitment