Experienced healthcare leader, prepared for pivotal role in clinical management. Proven track record in developing and implementing effective treatment programs, enhancing patient care, and driving team collaboration. Strong focus on strategic planning, quality assurance, and regulatory compliance, with adaptive approach to changing needs. Known for leadership, communication skills, and fostering productive work environment.
Overview
32
32
years of professional experience
Work History
Clinical Director
Visiting Nurses Association of Maryland | LHC Group
09.2019 - 08.2025
Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
Oversaw quality improvement initiatives, leading to higher patient satisfaction rates and better compliance with regulatory standards.
Led accreditation efforts, resulting in successful audits and continued compliance with regulatory standards.
Coordinated with external partners such as insurance companies, pharmaceutical representatives, and referral sources to ensure continuity of care for patients.
Developed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes.
Enhanced patient care by implementing evidence-based clinical practices and protocols.
Facilitate hiring of qualified clinicians by interview applicants and making recommendations for employment.
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Conducted regular staff performance evaluations, identifying development opportunities and fostering motivated workplace environment.
Assoc. Director of Quality Assurance & Education
Visiting Nurses Association of Maryland
04.2013 - 09.2019
Assisted in development, implementation and recurrent evaluation of agency quality assurance and performance improvement programs.
Quantified and reported quality outcome information related to patient occurrences, infections and complaints to Senior Management Committee monthly and PAC quarterly.
Developed, implemented and monitored clinical performance improvement activities and reported to Senior Management Committee monthly and to the Professional Advisory Committee (PAC) quarterly.
Ensured compliance with agency policies and procedures and standards established by accreditation and regulatory bodies and assisted with corrective action plans, when needed.
Assisted with preparation and process for accreditation surveys.
Developed, reviewed and revised policy and procedure, clinical procedure and standards of operational guidelines.
Assisted in development, presentation, documentation and evaluation of educational programs to meet clinical staff needs related to Medicare guidelines, Federal and State regulations, clinical standards of practice, OASIS assessments, QAPI, quality deficits or improvement, documentation practices and customer service.
Responsible for after hours on call program.
Acted as privacy officer.
Documentation Review Nurse
Visiting Nurses Association of Maryland
12.2006 - 04.2013
Reviewed patient plans of care and OASIS assessments performed by field clinicians.
Educated and coordinated with field clinicians to ensure comprehensive plans of care and OASIS accuracy to promote positive patient outcomes and compliance with regulatory standards.
Coordinated with clinicians for accurate diagnosis coding and maintaining compliance with diagnosis coding guidelines.
Registered Nurse, Home Health Care
Visiting Nurses Association of Maryland
02.2002 - 12.2006
Provided physical assessments, medication, and chronic disease management to home health patients.
Educated patients and families on disease processes, medications and treatments.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Evaluated effectiveness of current treatment plans regularly, making adjustments as needed based on ongoing assessment data.
Registered Nurse, Telemetry Unit
Mercy Medical Center
02.1998 - 12.2001
Care of 5-6 patients and oversight of certified technician.
Maintained accurate electronic documentation of all assessments, interventions, evaluations, and communications related to patient care within the telemetry unit environment.
Assisted physicians in performing diagnostic tests, telemetry monitoring and interpreting results, contributing to accurate diagnoses and appropriate treatments.
Demonstrated strong clinical judgment in prioritizing tasks according to urgency while maintaining attention to detail in all aspects of patient care.
Registered Nurse
Stella Maris
04.1996 - 01.1998
Charge nurse: Lead rounds with physician and nurse practitioners; supervise nursing assistants; assist staff nurses with emergency situations; resolve complaints of families residents and employees.
Care of 23 residents: Administration of medications; assessments of residents; care of gastric tubes, IV's and foley catheters; changing wound dressings.
Nurse Technician II
St. Joseph's Medical Center
12.1994 - 03.1996
Responsible for bathing, feeding, toileting, recording intake and outputs, assisting in thoracentesis, paracentesis and priming IV's/
Certified Nurse's Assistant
Stella Maris
05.1993 - 08.1993
Responsible for showering, dressing, brushing teeth, brushing hair, toileting, changing dressings, assessing vital signs, assist with meal set up and feeding.
Education
Bachelor of Science - Nursing
Georgetown University
Washington, DC
05-1995
Skills
Patient care quality enhancement
Conducting employee performance evaluations
Effective communication abilities
Clinical education
Continuous improvement strategies
Performance evaluation
Staff development
Operational efficiency improvement
Timeline
Clinical Director
Visiting Nurses Association of Maryland | LHC Group