Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Bronwyn Sanborn

Summary

Results-driven property management professional with over 4 years of progressive experience in residential leasing, tenant relations, and administrative operations. Generated over $2 million in sales within first year through strategic property marketing and exceptional client service. Demonstrated success in delivering exceptional customer service and optimizing occupancy rates. Skilled in cultivating positive tenant relationships while ensuring compliance with housing regulations.

Overview

5
5
years of professional experience

Work History

Leasing Consultant

Griffis Residential
05.2024 - Current
  • Revenue Generation: Achieved over $2 million in sales within first year, exceeding targets through strategic property marketing and personable selling approaches
  • Client Acquisition: Conducted comprehensive property tours highlighting unique amenities tailored to prospective residents' needs, resulting in high conversion rates
  • Market Intelligence: Maintained competitive positioning through continuous analysis of market trends and competitor offerings.
  • Tenant Satisfaction: Utilized personalized communication strategies, improving resident retention and satisfaction.
  • Community Building: Developed and executed engaging resident events to foster community atmosphere and enhance community relations.

Leasing Agent

360 Property Management,
07.2021 - 04.2024
  • Portfolio Management: Oversaw tenant communications and leasing operations for multi-property portfolio, maintaining optimal occupancy rates
  • Tenant Screening: Developed and implemented comprehensive verification protocols including income validation, background checks, and reference confirmation
  • Lease Administration: Processed and managed all aspects of lease agreements including renewals, modifications, and rent adjustments
  • Compliance Management: Ensured all documentation and procedures adhered to fair housing regulations and state/federal requirements
  • Financial Processing: Managed rent collection, payment tracking, and financial documentation with 100% accuracy

Receptionist Administrator

360 Property Management
07.2020 - 07.2021
  • Front Office Management: Served as primary point of contact for property operations, creating positive first impressions and managing high-volume communications
  • Administrative Coordination: Processed tenant move-ins/move-outs while ensuring complete documentation and compliance with company protocols
  • Financial Transactions: Handled incoming payments, maintained accurate financial records, and processed owner distributions
  • Vendor Relations: Coordinated maintenance requests between tenants and property owners, tracking completion and satisfaction
  • Documentation Management: Maintained comprehensive filing systems and ensured all property documentation met regulatory requirements

Education

High School Diploma -

Fairfield High School
Fairfield, OH
05.2018

Skills

  • Property Management
  • Lease Agreements
  • Application Processing
  • Customer Service/Tenant Relations
  • Rent Collection & Payment Processing
  • Background Checks
  • Fair Housing Policies
  • Property Marketing
  • Lease Renewals
  • Document Review & Contract Preparation

Additional Information


Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Dentrix
Appfolio
Quickbooks (payments)
Pet screening
DocuSign

Realpage

Timeline

Leasing Consultant

Griffis Residential
05.2024 - Current

Leasing Agent

360 Property Management,
07.2021 - 04.2024

Receptionist Administrator

360 Property Management
07.2020 - 07.2021

High School Diploma -

Fairfield High School

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Bronwyn Sanborn