Brook Diaz
Lathrop ,MO
Summary
Dynamic and detail-oriented professional with proven expertise in order processing at Hallmark Distribution Center. Adept at managing high-volume tasks while ensuring accuracy and efficiency. Strong teamwork and communication skills, complemented by proficiency in warehouse management systems and data entry. Committed to enhancing customer satisfaction through effective order fulfillment.
Overview
4
4
years of professional experience
Work History
Order Processor
Hallmark Distribution Center
Liberty, MO
08.2023 - Current
- Processed customer orders efficiently using warehouse management systems.
- Verified order accuracy and ensured timely shipment of products.
- Collaborated with team members to streamline order fulfillment processes.
- Maintained inventory records and assisted with stock replenishment.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Processed customer orders in line with established policies and procedures.
- Handled high-volume periods with ease, maintaining consistent performance under pressure.
- Assisted in training new employees on company procedures and best practices for handling orders seamlessly.
- Received and followed pick sheets to gather merchandise for customer orders.
Floor Associate
JCPenney
Liberty, MO
08.2022 - 07.2023
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Operated point-of-sale systems to efficiently process transactions and handle customer payments.
- Collaborated with team members to restock shelves, ensuring product availability and variety.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Processed merchandise for markdowns and clearance pricing using handheld scanners.
- Operated a cash register and processed cash, credit, returns, and debit transactions accurately.
Education
High School Diploma -
Lathrop HighSchool
Lathrop, MONo Degree - Radiologic Technology
Metropolitan Community College
Kansas City, MOSkills
- Teamwork orientation
- Data entry skills
- Order picking
- Invoicing and billing
- Picking orders
- Managing returns
- Verifying merchandise
- Handheld scanners
- Preparing boxes
- Fulfillment management
- Following pick sheets
- Customer service
- Attention to detail
- Dependable and responsible
- Work prioritization
- Package labeling
- Creative thinking
- Transaction processing
- Flexible schedule
- Organization skills
- Teamwork
- Teamwork and collaboration
- Quick learner
- Problem-solving abilities
- Multitasking
- Excellent communication
- Critical thinking
- Active listening
- Cash handling
- Sales experience
Timeline
Order Processor
Hallmark Distribution Center
08.2023 - Current
Floor Associate
JCPenney
08.2022 - 07.2023
High School Diploma -
Lathrop HighSchool
No Degree - Radiologic Technology
Metropolitan Community College