Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brook Franzen

Billings,MT

Summary

Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee workload day-to-day. Resourceful Coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering 1.5 years of hands-on experience handling various administrative duties and tasks in office setting. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities.

Objective: I am pursuing a position as a Psychiatric Technician. This position will help contribute to my future in the medical field. I feel strongly in advocating for mental health. I am excited to further my knowledge so I can contribute to bringing more awareness to my community.

Overview

2
2
years of professional experience

Work History

Coordinator on Duty

TjMaxx
Billings, MT
10.2022 - Current
  • Analyzed data to identify trends in customer behavior and preferences.
  • Developed strategies to improve operational and safety procedures.
  • Coordinated with other departments to ensure projects were completed on time
  • Organized store events to promote a positive work environment.

Restaurant Busser/Food Runner

Cowboy's bar and grill
Huntley, MT
02.2022 - 06.2022
  • Greeted customers and provided menus; took beverage orders and delivered drinks.
  • Reset tables in a timely manner with clean silverware, napkins and condiments.
  • Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
  • Swept floors and removed garbage from dining area.
  • Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
  • Provided assistance to other employees when needed during peak business hours.

Education

High School Diploma -

Shepherd High School
Shepherd, MT
05-2023

Skills

  • Staff Supervision
  • Project Management
  • Negotiation
  • Relationship Building
  • Project Coordination
  • Presenting Ideas and Plans ( Problem Solving)
  • Customer Service
  • Schedule Management
  • Good Reaction Time

Timeline

Coordinator on Duty

TjMaxx
10.2022 - Current

Restaurant Busser/Food Runner

Cowboy's bar and grill
02.2022 - 06.2022

High School Diploma -

Shepherd High School
Brook Franzen