Brook Garcia
Fort Worth,TX
Summary
Dynamic and results-driven professional with extensive experience at Del Frisco's Grille and Mi Cocina. Expert in customer service and effective multitasking, consistently enhancing guest satisfaction and optimizing table turnover. Proven ability to train staff and recommend menu items, driving sales and fostering a welcoming atmosphere.
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in a leasing agent role.
Overview
1
1
year of professional experience
Work History
Hostess
Del Frisco's Grille
05.2024 - 08.2024
- Greeted and seated guests promptly, enhancing overall dining experience.
- Managed reservations and waitlists efficiently, optimizing table turnover.
- Assisted in training new staff on customer service protocols and seating arrangements.
- Maintained cleanliness and organization of front-of-house areas for a welcoming atmosphere.
Server
Mi Cocina
11.2023 - 07.2024
- Provided prompt and attentive service to enhance customer satisfaction.
- Collaborated with team members to ensure efficient table turnover and service flow.
- Assisted in training new servers on menu knowledge and operational procedures.
- Maintained cleanliness and organization of dining area to uphold restaurant standards.
- Recommended menu items based on customer preferences to increase sales opportunities.
Education
High School Diploma -
Chisholm Trail
Fort Worth, TX05.2021
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Goal-oriented mindset
- Property tours
- Event planning
- Strong negotiation
Timeline
Hostess
Del Frisco's Grille
05.2024 - 08.2024
Server
Mi Cocina
11.2023 - 07.2024
High School Diploma -
Chisholm Trail