Brook Sprackland
Oceanside,CA
Summary
My self motivation and determination will aspire me to be a masters degree student with Project Dragonfly, and to expand my knowledge in helping my community, wildlife conservation, and outreach.
Overview
7
7
years of professional experience
Work History
Volunteer
San Diego Humane Society
07.2024 - Current
- Assisted with special events and programs.
- Present issues to the public such as ecosystems, life cycles, adaptations, human impacts and wildlife rehabilitation.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Educated young people about strategies for driving discussions and promoting social changes.
Volunteer Nature Host
Buena Vista Audubon
06.2024 - Current
- Assist with outreach by staffing Buena Vista Audubon Society booths at special events in the community.
- Work as a Nature Host at the Visitor Center with responsibilities such as greeting visitors, answering questions and phone calls and gift shop sales.
- Help inform the public about the preservation, restoration, and enhancement of sensitive habitats within San Diego County.
- Assist with public education and advocacy, promotion of environmentally sensitive land planning, and acquisition of conservation easements and land title.
Server
Kings Fish House
02.2024 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Staying informed on daily menu changes, such as being informed on the seafood that is in season, where it comes from, and its living environment.
- Must have knowledge on the local marine life and portray that information with guests.
- Cultivated warm relationships with regular customers.
Lead Server, Assistant Manager
Legends Bar & Grille
11.2018 - 01.2023
- Efficiently provided customer service to patrons dining in restaurants, ensuring all their hospitality needs are met.
- Oversaw daily operations and helped contribute to success of both front and back of house staff
- Trained new staff how to deliver outstanding service to every customer.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Guest Services Explorer
Loveland Living Planet Aquarium
01.2018 - 11.2018
- Must be knowledgeable and all marine life available for guests. Must provide information and assist guest with:
- Membership purchases and questions
- Rotate through aquarium with different duties as needed such as: Penguin Encounters, gift shop sales, Reef Cafe, Ocean Explorer Exhibit and Aquarium Lobby
Education
Bachelor of Arts - Environmental Studies, Anthropology
Westminster College
Salt Lake City, UTAssociate of Science - University Studies
Utah Valley University
Orem, UTHigh School Diploma -
Wasatch High School
Heber, UTSoldier Hollow Environmental Charter School
Midway, UTSkills
- Environmental Conservation
- Community Outreach
- Leadership
- Passionate
- Dedicated
- Positive Attitude
- Public Speaking
- Reliable
- Teamwork and Collaboration
- Fundraising Events
Timeline
Volunteer
San Diego Humane Society
07.2024 - Current
Volunteer Nature Host
Buena Vista Audubon
06.2024 - Current
Server
Kings Fish House
02.2024 - Current
Lead Server, Assistant Manager
Legends Bar & Grille
11.2018 - 01.2023
Guest Services Explorer
Loveland Living Planet Aquarium
01.2018 - 11.2018
Bachelor of Arts - Environmental Studies, Anthropology
Westminster College
Associate of Science - University Studies
Utah Valley University
High School Diploma -
Wasatch High School
Soldier Hollow Environmental Charter School
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