Brook Stigers
Frankfort,KY
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
10
10
years of professional experience
Work History
Server/Kitchen Attendant
Shelby's Diner
01.2015 - 01.2025
- Assisted in food preparation and maintained cleanliness in kitchen areas to ensure health standards.
- Monitored inventory levels and reported shortages to management for timely restocking.
- Provided accurate order processing through efficient communication with kitchen staff.
- Trained new team members on menu items and service protocols for consistent quality.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Maintained organized dining areas to create welcoming environments for guests.
- Ensured compliance with health and safety regulations during service and food handling.
Customer Service Representative
Kohls Department Store
11.2019 - 12.2020
- Assisted customers in product selection, enhancing their shopping experience through knowledgeable recommendations.
- Resolved customer inquiries regarding store policies, ensuring clarity and understanding of services offered.
- Provided exceptional service by addressing customer concerns promptly and professionally.
- Collaborated with team members to streamline processes, improving overall service efficiency.
Customer Service Representative
All Pets Veterinary Clinic
01.2019 - 05.2020
- Utilized CRM systems effectively to track customer interactions and feedback for continuous improvement.
- Educated customers on product features and benefits, fostering informed purchasing decisions.
- Managed returns and exchanges with accuracy, ensuring compliance with store policies.
- Maintained an organized and welcoming environment, contributing to a positive shopping atmosphere.
Education
High School Diploma -
Franklin County High School
1100 East Main Street 05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Safe food handling
- Suggestive selling
Timeline
Customer Service Representative
Kohls Department Store
11.2019 - 12.2020
Customer Service Representative
All Pets Veterinary Clinic
01.2019 - 05.2020
Server/Kitchen Attendant
Shelby's Diner
01.2015 - 01.2025
High School Diploma -
Franklin County High School