Strong leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Petco Animal Supplies Stores Inc.
Sanford, FL
01.2017 - Current
Supervised day-to-day operations to achieve company goals.
Mentored team members to perform to standards and excell in the workplace.
Helped with planning schedules and delegating assignments to meet deadlines for daily projects.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Balancing a monthly budget for supply orders.
Extensive background knowledge in animal care and husbandry.
Experience with running multiple departments in a retail setting.
Utilizing disciplinary actions when staff is insubordinate or not meeting expectations.
Developed loyal and highly satisfied customer base.
Companion Animal Department Manager
Petco Animal Supplies Stores Inc.
09.2017 - 03.2023
Maintained multiple types of habitats to ensure they operated effectively.
Drove sales by ordering based on demand and customers request.
Monitored and controlled shrink in department by identifying problem areas such as illnesses in the animals.
Mentored multiple Aquatics Specialist to help care for the animals.
A department mentor in the district to help develop other department managers.
Additional supply ordering during seasonal time to help drive sales and promote promotional events.
Extensive background knowledge in animal care and husbandry.
Creating a set schedule based on the maintenance and animals needs.