Brooke A. Hughes
Tampa,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager, Labor Performance Improvement
HCA Healthcare
11.2024 - Current
- Partner with hospital C-suite executives and senior leadership to identify, prioritize, and execute labor performance improvement initiatives across the organization.
- Led full lifecycle implementation of labor management software including configuration, testing, rollout, and post-launch support.
- Facilitate leadership training, monthly team calls, and performance review meetings to ensure consistent execution and sustainment of initiatives.
- Collaborate with cross-functional stakeholders to support alignment between labor systems and enterprise operations.
Retail Planning Manager
Southeastern Grocers
11.2022 - 10.2024
- Managed the full lifecycle upgrade of a labor management system—leading requirements gathering, system testing, implementation, and ongoing post-launch support across multiple business units.
- Contributed to the development of a staffing model framework used to distribute labor standards into the upgraded software system, ensuring alignment with operational goals.
- Worked with stakeholders to translate business needs into functional requirements and reporting updates.
- Provided training and support across departments to ensure effective use of reporting and planning tools.
- Ensured accurate integration of workforce data across systems and improved data visibility for decision-makers.
Retail Practice Manager
Southeastern Grocers
04.2022 - 11.2022
- Led operational projects focused on workload budgeting, labor evaluations, and team transitions during major retail changes.
- Oversaw employee onboarding and operational readiness for store updates, contributing to a 10% improvement in satisfaction scores.
- Applied process improvements to support staff experience and operational consistency.
Production Planner
Ja-Ru Toys
08.2021 - 03.2022
- Applied labor modeling techniques to improve warehouse efficiency and lower order fulfillment costs.
- Used Power BI to track performance trends across departments and provide insights to operations.
- Improved shipping timelines and reduced delays by enhancing scheduling tools and labor workflows.
Retail Strategy Manager
Acosta Sales & Marketing
03.2020 - 12.2020
- Coordinated pilot programs and updated labor models to support retail reorganization efforts.
- Automated reports in Power BI, improving efficiency and reducing manual processes by 50%.
- Supported pricing and staffing models to help secure ongoing client engagements.
Retail Analyst
Acosta Sales & Marketing
12.2018 - 02.2020
- Provided detailed analyses on labor performance and pilot effectiveness for national retail clients.
- Created reports and visualizations that communicated complex results to internal teams and leadership.
Education
Bachelor of Science - Industrial Engineering
Florida State University
Tallahassee, FL08.2017
Bachelor of Science - Statistics
Florida State University
Tallahassee, FL08.2017
Skills
- Workforce Modeling & Labor Analytics
- Workload Budgeting
- Capacity Planning
- WFM Software Implementation
- Process Improvement
- Strategic Labor Planning
- Project Management
- Statistical Analysis
- Data Visualization
- Microsoft Office Suite
- Power BI
- Strategic planning
- Financial management
- Performance evaluations
Certification
- Six Sigma Green Belt – Institute of Industrial and Systems Engineering
- MOST
Timeline
Manager, Labor Performance Improvement
HCA Healthcare
11.2024 - Current
Retail Planning Manager
Southeastern Grocers
11.2022 - 10.2024
Retail Practice Manager
Southeastern Grocers
04.2022 - 11.2022
Production Planner
Ja-Ru Toys
08.2021 - 03.2022
Retail Strategy Manager
Acosta Sales & Marketing
03.2020 - 12.2020
Retail Analyst
Acosta Sales & Marketing
12.2018 - 02.2020
Bachelor of Science - Industrial Engineering
Florida State University
Bachelor of Science - Statistics
Florida State University
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