Brooke Alder
Fort Smith,AR
Summary
Completed Medical Coding/Billing Out Patient in 2023 through AAPC online courses. Certification test will be scheduled soon.
Medical Terminology and Anatomy certificate of completion in 2023 as well.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Waitress Trainer
Calico County Restaurant
08.2019 - Current
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
Education
Certification - Medical Coding / Billing Out Patient
AAPC
Online Courses2024
Skills
- Turned Down Promotion (3) Times Due to Hours, I have (3) children
- Patience and Tact
- Exceptional communication
- Order Accuracy
- Energy and enthusiasm
- Coaching and Mentoring
Timeline
Waitress Trainer
Calico County Restaurant
08.2019 - Current
Certification - Medical Coding / Billing Out Patient
AAPC
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