Hi, I’m
BROOKE ANDERSON
Dallas,Texas
Summary
Detail-oriented Dental Assistant with 6+ years of experience supporting clinical and administrative operations in dental practices. Currently pursuing Medical Billing and Coding certification, with hands-on experience in patient coordination, insurance verification, treatment planning support, and documentation. Known for strong communication skills, accuracy, and the ability to bridge clinical knowledge with front-office and insurance processes. Seeking to transition into a dental/medical billing, coding, or insurance-focused role.
Overview
2027
years of professional experience
1
Certification
Work History
Oak Brook Dental & OrthodonticsMcKinney, TX
Dental Assistant
01.2024 - Current
Job overview
- Assisted the practice in a multifunctional role working as a chair side assistant, a dental coordinator and general assistant.
- Provided key customer service in the function of best practices education for oral hygiene, oral x-rays and any other responsibility that required interaction with the customer.
- Assisted in providing complete and consistent sterilization of all instruments and treatment rooms
Sunnybrook Dental & OrthodonticsBiloxi, MS
Dental Assistant
2021 - 01.2024
Job overview
- Assisted in patient preparation and comfort during dental procedures.
- Maintained accurate patient records and updated treatment plans efficiently.
- Sterilized dental instruments following infection control protocols consistently.
- Collaborated with dentists to ensure smooth workflow and timely patient care.
- Educated patients on post-operative care and oral hygiene practices effectively.
- Led inventory management initiatives to ensure availability of dental supplies and materials.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
South MS Smiles PediatricGulfport, MS
Dental Assistant
01.2020 - 01.2021
Job overview
- Managed guest reservations using property management systems to ensure accurate bookings.
- Coordinated with front desk staff to resolve guest inquiries and issues efficiently.
- Trained new team members on reservation protocols and customer service standards.
- Streamlined check-in/check-out processes to enhance guest satisfaction and reduce wait times.
- Analyzed booking patterns to optimize room inventory and maximize occupancy rates.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Hampton Hotel by HiltonD'Iberville, MS
Reservation Agent
01.2016 - 01.2021
Job overview
- Managed guest reservations using property management systems to ensure accurate bookings.
- Coordinated with front desk staff to resolve guest inquiries and issues efficiently.
- Trained new team members on reservation protocols and customer service standards.
- Streamlined check-in/check-out processes to enhance guest satisfaction and reduce wait times.
- Analyzed booking patterns to optimize room inventory and maximize occupancy rates.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Education
The College of Health Care ProfessionsTX
from Medical Billing And Coding
Coastal MS Training Institute, LLC
Multi-Skilled Dental Assistant
01.2020
West Harrison HSGulfport, MS
High School Diploma
01.2013
Skills
Ability to assist with oral surgeryprovide assistance with general anesthesiaProven skill providing adequate assistance with pediatric conscious sedationAbility to provide quality child prophyInsurance Verification & CoordinationTreatment Plan ReviewPatient Account SupportMedical & Dental TerminologyAccurate Documentation & ChartingHIPAA Compliance
Insurance Verification & Coordinations
Treatment Plan Review
Patient Account Support
Medical & Dental Terminology
Accurate Documentation & Charting
HIPAA Compliance
Clinical Background
Radiology Certification
Pediatric & General Dentistry Support
Conscious Sedation Assistance
Sterilization & OSHA Standards
Soft Skills
Patient Communication
Attention to Detail
Multitasking in Fast-Paced Environments
Certification
- CPR
- Radiology
Timeline
Dental Assistant
Oak Brook Dental & Orthodontics
01.2024 - Current
Dental Assistant
South MS Smiles Pediatric
01.2020 - 01.2021
Reservation Agent
Hampton Hotel by Hilton
01.2016 - 01.2021
Coastal MS Training Institute, LLC
Multi-Skilled Dental Assistant
West Harrison HS
High School Diploma
Dental Assistant
Sunnybrook Dental & Orthodontics
2021 - 01.2024
The College of Health Care Professions
from Medical Billing And Coding