Brooke Arce
Cape Coral
Summary
Entrepreneurial professional with over 12 years of experience building and managing a successful residential cleaning business, consistently delivering five-star customer service and earning repeat business through word-of-mouth referrals. Excelled in client relationship management, scheduling, invoicing, problem-solving, and training assistants while maintaining exceptional attention to detail in a fast-paced, multitasking environment. Seeking to leverage proven skills in customer service, organization, communication, and reliability into a new career where a strong work ethic and client-first mindset drive success.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Above Clean
01.2012 - Current
- Built and managed a thriving residential cleaning business serving up to 5 clients per day.
- Provided exceptional customer service, ensuring repeat business and long-term client satisfaction.
- Managed scheduling, client communication, invoicing, and supply management with precision and reliability.
- Developed strong organizational and multitasking skills by balancing multiple clients and priorities daily.
- Handled client requests, feedback, and problem resolution with professionalism and care.
- Earned an outstanding reputation through word-of-mouth referrals and consistent five-star service.
Education
GED -
Lee Adult Education Center
Fort Myers, FLSkills
- Decision-making
- Strong work ethic
- Customer service
- Schedule management
- Time management
- Attention to detail
Timeline
Owner/Operator
Above Clean
01.2012 - Current
GED -
Lee Adult Education Center