BROOKE ASHER
Kissimmee,FL
Summary
Results-oriented personnel management and training professional with nearly ten years of experience in the restaurant and retail sectors. Highly skilled at building influential relationships with guests and team members to drive business growth. Strong focus on developing a self-sufficient team and providing growth opportunities at all levels.
Overview
13
13
years of professional experience
Work History
Store Manager
Starbucks
Orlando, FL
12.2021 - Current
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
- Identified opportunities for cost savings through waste reduction initiatives.
- Monitored employee performance and identified performance gaps for corrective action.
Certified Training Manager
Chipotle Mexican Grill
Orlando, FL
10.2017 - 12.2021
- Selects and builds an effective team that is trained to deliver a food safe environment and excellent guest experience at all times, including before and after operating hours
- Responsible for the training and development of both internal and external management candidates, leading training efforts for nine General Managers, three Assistant General Managers, and six hourly managers.
- Guided turnaround efforts at Orlando Airport location, achieving substantial improvements in operations scorecard metrics.
Seafood Department Manager
The Fresh Market
Tallahassee, FL
02.2017 - 12.2017
- Took ownership of seafood department through inventory management by tracking sales of each item and adjusting ordering to avoid shortages and spoilage
- Led an increase in comparative sales for 38 of the 46 weeks present within the department including a record sales week in November 2017 by ensuring best sellers were readily available and lower velocity items were being marketed to customers effectively
Assistant General Manager
McDonald’s
Sunrise, FL
01.2012 - 02.2017
- Supported General Manager with all management functions including scheduling, inventory, product ordering, interviewing, and performance discussions with team members
- Educated team on key performance indicators and coached subordinate managers on effective shift management, interviewing, and schedule writing
- Maintained lowest cost of goods sold within area from March 2013 to January 2016 through effective training and decreasing of waste
Education
High School Diploma -
Western High School
Davie, FL05-2010
Skills
- Operations Management
- Talent Recruitment
- Payroll Management
- Risk Management
- Personnel development
- Employee supervision and motivation
- Loss Prevention Procedures
- Cash Management
- Budgeting and cost control
- Team Building and Leadership
- Operations
- Leadership Development
Websites
References
Available upon request
Timeline
Store Manager
Starbucks
12.2021 - Current
Certified Training Manager
Chipotle Mexican Grill
10.2017 - 12.2021
Seafood Department Manager
The Fresh Market
02.2017 - 12.2017
Assistant General Manager
McDonald’s
01.2012 - 02.2017
High School Diploma -
Western High School
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