Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Ayotte

Westerly,RI

Summary

Multitasker and team player, excelled at Hard Rock Cafe by efficiently managing high customer volumes and ensuring cleanliness. Demonstrated exceptional customer service expertise and problem-solving abilities. Consistently achieved and surpassed employer expectations.

Hard working, eager to learn! Have experience with dogs in a variety of professions. Helping owners understand their pets better is very rewarding, it helps both owners and dogs alike. I have a decent amount of knowledge regarding dogs and their behavior. I'd love to join the team!

Overview

16
16
years of professional experience

Work History

Bartender

Hard Rock Cafe
09.2008 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Dog Bather

Grooming With Linda
07.2023 - 07.2024
  • Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Successfully calmed anxious pets during the bathing process using proven soothing techniques.
  • Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
  • Demonstrated efficiency in managing multiple appointments simultaneously while maintaining high-quality results.
  • Provided exceptional care for senior or special needs dogs, accommodating their specific requirements during bathing sessions.
  • Observed animal behavior during bathing sessions, reporting any concerns or issues to management promptly.

Doggie Daycare Attendant

Discover Your Dog
06.2022 - 06.2023
  • Supported the growth of the business by delivering exceptional service, leading to positive reviews and referrals from satisfied clients.
  • Developed strong relationships with pet owners by providing regular updates on their pets'' activities, behavior, and well-being during daycare stays.
  • Enhanced customer satisfaction by providing excellent care and attention to pets during daycare hours.
  • Implemented structured playtime schedules that catered to different energy levels and interests, resulting in happier dogs during their stay at our facility.
  • Observed signs of illness or distress among dogs under our care in order to promptly inform management about potential health concerns.
  • Maintained detailed records of each pet''s history, preferences, and medical information, promoting individualized care for every dog in our facility.
  • Streamlined check-in and check-out processes by maintaining accurate records of client information, payments, and appointments in our database system.
  • Handled emergency situations calmly under pressure while adhering to established protocols for safeguarding animal welfare.
  • Participated in ongoing training sessions to continuously improve knowledge on canine behavior patterns, communication styles, and best practices in caring for dogs within a daycare setting.
  • Increased pet safety through vigilant monitoring of play areas, promptly addressing any conflicts or issues.
  • Contributed to a welcoming atmosphere by greeting clients professionally at drop-off and pick-up times while addressing any questions or concerns they had.
  • Assisted in maintaining a clean and hygienic environment for both pets and staff by performing daily cleaning tasks.
  • Exercised animals regularly with walks and rigorous play activities.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.

Kennel Worker

Dog Behavioral Services
11.2011 - 11.2011
  • Ensured animal safety with proper handling techniques and adherence to facility guidelines.
  • Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
  • Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
  • Cared for physical and psychological needs of animals with regular walks and playtime.
  • Maintained sanitary conditions for animals by cleaning living spaces and cages according to State health code guidelines.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.

Education

Dog Training Certificate - Dog Training

Penn Foster Career School
Scranton, PA
2011

Highschool Diploma -

Chariho Highschool
Carolina, RI
06.2006

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Complex Problem-solving

Timeline

Dog Bather

Grooming With Linda
07.2023 - 07.2024

Doggie Daycare Attendant

Discover Your Dog
06.2022 - 06.2023

Kennel Worker

Dog Behavioral Services
11.2011 - 11.2011

Bartender

Hard Rock Cafe
09.2008 - Current

Dog Training Certificate - Dog Training

Penn Foster Career School

Highschool Diploma -

Chariho Highschool

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Brooke Ayotte