Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Brooke Bailey

Brooke Bailey

North Charleston,SC

Summary

  • Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Outside sales, and customer service.
  • Excellent interpersonal and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
  • Warm and friendly Makeup Artist with 1 plus years of experience in makeup application for performances, pageants and special occasions. Strong communication skills and knowledge of makeup products and trends.
  • Excellent reputation for meeting client requests and expectations. Talented Makeup Artist with in-depth knowledge of makeup artistry and cosmetic industries. Possessing strong visual sense and creative imagination.
  • Goal-oriented professional successful building lasting relationships with clients. Reliable and extremely talented Makeup Artist with knack for style and keen eye for detail. Mastery in consultation services and art of makeup application. Exemplifies excellent communication and organizational skills.
  • Hardworking Makeup artist, salon bringing 5+ years of experience, in so many different types of salons.
  • Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest.
  • Knowledgeable about keeping clean, well-stocked and properly sanitized stations. ~Dedicated skilled skincare ,hair ,makeup artist , waxing , styling , and spray tan professional with history of meeting company goals utilizing consistent and organized practices. ~
  • ~Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level apprentice position.~
  • Ready to help team achieve company goals. ~Reliable employee seeking anything to get my foot back in the door in the salon industry position. Offering excellent communication and good judgment skills.
  • Reliable employee seeking opening position. Offering excellent communication and good judgment. Dedicated salon professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
  • Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
  • Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Entrepreneur

Self-employeed
01.2021 - Current
  • Determined business plan, mission statement and vision.
  • Devised processes to boost long-term business success and increase profit levels.
  • Sourced growth in company by sales
  • Maintained cleanliness and organization of personal workspace, working closely with online programs to systemize tasks.
  • Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
  • Mapped income generating strategies to grow revenue.

Manager's Assistant

RRB LLC
05.2019 - 07.2021
  • Ran errands to support daily needs of management.
  • Responded to and directed incoming calls and other communication.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
  • Scheduled meetings and managed calendar.
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Supported department procurement activities by coordinating with manager for direction.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
  • Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
  • Received, inspected and verified food and kitchen inventory delivery before storage.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Orchestrated positive customer experiences by overseeing every area of sales operations.
  • Utilized word; adobe , to create and edit correspondence, documents and materials.

Makeup Artist

Deborahs Beauty
01.2016 - 03.2017
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Applied makeup in accordance with clothing style.
  • Professionally applied makeup to 100 clients per month for modeling, proms, weddings, clubs and other special occasions and events.
  • Performed full makeup applications to 25 clients per week.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
  • Answered phone calls and emails to schedule client appointments.
  • Consistently received positive performance reviews from guests.
  • Sanitized and organized station and tools by washing and sterilizing.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Expanded client base by 40% through direct referrals.
  • Answered over 25 phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Performed full makeup applications to several regular clients per week.
  • Utilized various air brush makeup techniques
  • Varied in my techniques from natural , dramatic , anime , bridal , full coverage, modern , colorful, glam , waterproof, smoky, fashion ,some special effects

Cocktail Bartender

Sammy's
01.2015 - 01.2016
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Managed disruptive customer behavior .
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • cleaned daily
  • Upsold VIP Package's
  • Upsold VIP bottles
  • upsold VIP Various Items
  • When i was employed the profit margins were up 75 % in drink sales and VIP sales

Sales Representative

Daves Auto Detail
09.2013 - 01.2015
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Cold-called leads and closed large number of new sales over several months.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Expanded customer base and boosted profit within product line.
  • Exceeded goals for new accounts in single sales cycle.
  • Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
  • Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
  • Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Executed direct sales from manufacturers to customers to improve profitability within retail environment.
  • Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
  • Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
  • Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
  • Set up calendar with customer birthdays and other special events for personal touch.
  • Minimized process lags through strategic sourcing and customer expectation management.

Secretary Intern

Bailey Tree Farm
04.2012 - 12.2014
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Responded to inquiries from callers seeking information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Received and routed business correspondence to correct departments and staff members.
  • Produced highly accurate internal and external letters and memoranda.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Kept communications consistent with ATFS policies and initiatives.
  • Maintained Companies insurance
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Drafted correspondence and reports, such as sales and buyers , on behalf of the Owner.
  • Direct contact with customers lead trusting personal business
  • proficient in Wordbooks

Manager

Australian Tan
Duluth, GA
01.2008 - 08.2011
  • Keyholder
  • workbooks
  • customer service
  • upsell packages
  • opened the salon and closed at night.
  • . To complete inventory list of all packages money, sales
  • Schedu

Apprentice Hairdresser

Siggers Hairdressers
01.2004 - 01.2008
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Answered telephone calls to provide information and schedule new appointments.
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Studied advanced techniques to develop proficiency and better serve customers.
  • Helped customers select styles for special events such as prom and formal dances.
  • Consulted with clients on current trends and offered advice on flattering cuts and styles.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Consistently received positive performance reviews from guests.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Sanitized and organized station and tools sweeping and mopping.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Styled hair, makeup and nails for customers for special events and occasions.

Education

No Degree -

Gulf Coast State College
Panama City, FL
02.2015

No Degree - Visual Communication

North Metro Technical College
Acworth, GA
03.2007

GED -

North Metro Technical College
Acworth, GA
2006

GED -

Marcos De Niza High School
Tempe, AZ
05.2003

Skills

  • Color Composition
  • Airbrushing Application
  • Customer Consulting
  • Eyebrow Shaping
  • Makeup Application
  • Bridal Makeup Application
  • Information Updates
  • Energetic and Outgoing
  • Theatrical Looks
  • Natural Beauty Enhancement
  • Photography Shoots
  • Fashion Shows
  • Industry Standards
  • Product Promotion
  • Editorial Looks
  • Discoloration Cover-Up
  • Portfolio Development
  • Beauty Transformations
  • Consultative Techniques
  • Client Needs Assessment
  • Special Effects
  • Maintaining Clean Work Areas
  • Industry Networking
  • Skin Condition Diagnosis and Treatment
  • Color Principles
  • Client Relationship-Building
  • Editorial and High-Fashion Makeup
  • Scalp Massages
  • Sales Strategies
  • Skintone Management
  • Eyelash Extension Application
  • Customer Preferences
  • Artist Assistance
  • Clean Equipment
  • Credit Card Payments
  • Detailed Instruction
  • Workflow Efficiency
  • Surface Work
  • Setting Up Booths
  • Accounting and Billing
  • Store Displays
  • Cosmetology Principles Knowledge
  • Word Processing
  • Desktop and Laptop Computers
  • Skin Rejuvenation
  • Video Tutorials
  • Skin Type Assessments
  • Special Occasion Styling
  • Chemical Facial Peels
  • Hair Maintenance Expertise
  • Cuticle Trimming Safety Knowledge
  • Sanitize Tools
  • Rewards Programs
  • Follow Fashion Trends
  • Reading Comprehension
  • Shave Facial Hair
  • Administrative Support
  • Chemical Applications
  • Event Shoots
  • Build Customer Relationships
  • Sell Hair Care Products
  • Electronic Calendar Management
  • Color Matching
  • POS Terminal Operation
  • Intake Forms
  • Providing Feedback
  • Spreadsheet Tracking
  • Effective Customer Communication
  • Persuasion and Personal Influence
  • Trend Expertise
  • Health Code Compliance
  • Services Marketing
  • Makeovers
  • Detail-Orientated
  • Traffic Calming
  • Persuasive Selling
  • Cash Register Operation
  • Store Opening and Closing
  • Sales Expertise
  • Product and Service Sales
  • Strategic Selling
  • Customer Assistance
  • Retail Sales
  • Cash Handling
  • Assigning Tasks
  • Sales Contracts
  • Sales Goal Attainment
  • Productivity Maximization
  • Systems Evaluation
  • Customer Loyalty
  • Basic Computer Support
  • Regulatory and Statutory Compliance
  • Hospitality and Accommodation
  • Cash Drawer Management
  • Call Handling
  • Records Management
  • Client Defense
  • Team Development
  • Accounting Techniques
  • Database Maintenance
  • POS Inventory System Operation
  • Workflow Schedules
  • Profit Target Achievement
  • Program Optimization
  • Personnel Management
  • Cash Control
  • Contact Management Systems
  • OSHA Requirements
  • Site Investigations
  • Oversee Administrative Functions
  • Recycling and Conservation
  • Inventory Tracking and Management
  • Scalable Enterprise Software Solutions
  • Policy Development and Enforcement
  • Status Updates
  • Accounting Records
  • Developing Metrics
  • Office Equipment Troubleshooting
  • Hazard Elimination
  • Motivational Leadership
  • Social Media Management
  • Continuous Development
  • Clerical Support
  • Employee Communications
  • Multi-Line Telephone System Operation
  • Constructive Feedback
  • Business Correspondence
  • Expediting Orders
  • Filing System Management
  • Goal Attainment
  • Sales Training
  • Money Handling
  • Guest Relations
  • Time Management
  • Verbal Communication
  • Adapt to Diverse Groups
  • Money Transfer Systems
  • Market Research
  • Cash Handling Accuracy
  • Sales Trends
  • Customer Service
  • Excellent People Skills
  • Stocking and Replenishing
  • Dispute Mediation
  • Sales Forecasting
  • Documentation and Recordkeeping
  • Sales and Marketing
  • Key Account Generation
  • Inventory Control Procedures
  • Product Recommendations
  • Product Guidance
  • POS System Operations
  • Merchandising Proficiency
  • Custom Drink Preparation
  • Dining Room Management
  • Ordering Bar Supplies
  • Guest Satisfaction
  • Patron Rapport
  • Reconciling Cash Drawers
  • Aloha POS
  • Responsible Alcohol Service
  • Classic Cocktails
  • Liquor, Beer and Wine Knowledge
  • Food Preparation and Safety
  • Alcohol Ordering
  • Beer, Wine and Soju Cocktails
  • Patron Experiences
  • Anticipating Guest Needs
  • Safe Serving Knowledge
  • Error Identification
  • Attending Multiple Customers
  • Suggestive Selling
  • Food and Beverage Management
  • Excellent Judgment
  • Order Management
  • Craft Cocktail Preparation
  • Handling Difficult Customers
  • Cocktail List Development
  • Group Reservations Management
  • Hospitality Service Expertise
  • Safe Food Handling Procedures
  • Recipe and Menu Memorization
  • Drink Consistency
  • Ordering Procedures
  • Performance Improvement
  • Identification Verification
  • Clear and Effective Communication
  • Financial Administration
  • Extensive Spirits Knowledge
  • Wine and Beer Recommendations
  • Maintaining a Clean Bar
  • Billing and Payment Processing
  • Plates Presentation
  • Staff Management
  • Credit and Cash Transactions
  • Team Training
  • High-Volume Environments
  • Creative Mixology
  • Organizational Abilities
  • Marketing and Sales
  • Bar Operations Management
  • Complex Problem-Solving
  • Teamwork and Professionalism
  • Mixology Techniques
  • Prepare Cocktails
  • Crowd Control and Security
  • Professional Service Standards
  • Cocktail Service
  • Logistics Operations
  • Supply and Inventory Maintenance
  • Food Sales and Promotion
  • Banquet Events
  • Responsible Serving
  • Stamina and Endurance
  • Private Events and Catering
  • Ability to Lift 30 Pounds
  • Good Conversationalist
  • Pair Food and Wine
  • Liquor Law Compliance
  • Food Service Management
  • Food Delivery and Service
  • Engaging Customers
  • Monitoring Alcohol Consumption
  • Serving and Bussing
  • Cash Handling and Management
  • New Cocktail Creation

Certification

  • Makeup Artist , online cetification - 2022
  • lash extension certification~ Online Umdey Academia
  • waxing Training - 2009

Timeline

Entrepreneur

Self-employeed
01.2021 - Current

Manager's Assistant

RRB LLC
05.2019 - 07.2021

Makeup Artist

Deborahs Beauty
01.2016 - 03.2017

Cocktail Bartender

Sammy's
01.2015 - 01.2016

Sales Representative

Daves Auto Detail
09.2013 - 01.2015

Secretary Intern

Bailey Tree Farm
04.2012 - 12.2014

Manager

Australian Tan
01.2008 - 08.2011

Apprentice Hairdresser

Siggers Hairdressers
01.2004 - 01.2008

No Degree -

Gulf Coast State College

No Degree - Visual Communication

North Metro Technical College

GED -

North Metro Technical College

GED -

Marcos De Niza High School

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Brooke Bailey