Brooke Baird
Santa Rosa Beach ,FL
Summary
I am very hard-working, reliable, and excel in customer service. I am great at multitasking and fostering teamwork. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing a welcoming environment and ensuring smooth daily operations.
Overview
3
3
years of professional experience
Work History
Bartender
The Tap
10.2022 - 06.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Internet Car Sales Associate
Aggieland Chevrolet
06.2024 - 11.2024
- Increased new and used car sales by implementing innovative marketing strategies and fostering strong relationships with customers.
- Increased sales by effectively demonstrating vehicle features and benefits to potential customers.
- Built relationships with customers to encourage repeat business.
- Managed Internet sales leads by responding to inquiries, setting appointments and answering questions.
- Made 100-150 phone calls per day.
- Collaborated with service department to address any post-sale concerns or issues promptly and professionally.
- Achieved high levels of customer satisfaction through consistent follow-up and communication, ensuring all needs were met even after the sale was completed.
Receptionist
Aggieland Chevrolet
03.2024 - 06.2024
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated multi-line phone system, directing calls to appropriate departments promptly.
- Maintained and organized filing system for client records, enhancing retrieval efficiency.
- Developed positive relationships with clients through exceptional customer service and communication skills.
Education
Lake Travis High School
Austin, TX2022
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Responsible alcohol service
- Suggestive selling
Timeline
Internet Car Sales Associate
Aggieland Chevrolet
06.2024 - 11.2024
Receptionist
Aggieland Chevrolet
03.2024 - 06.2024
Bartender
The Tap
10.2022 - 06.2025
Lake Travis High School
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