Brooke Baker
Highly organized, personable, and motivated professional skilled in networking, communication, and working in fast-paced environments. Passionate about the music industry and building meaningful relationships through communication, networking, and collaboration. Experienced in hospitality, sales support, market trend analysis, and environments requiring strong organizational skills and attention to detail. Known for adapting quickly, solving problems independently, and creating positive experiences for customers, clients, and coworkers alike.
Work History
Warehouse Associate
5 Months- Prioritized workloads to maintain organized inventory and streamline processes.
- Utilized Prophet 21 ERP software to manage inventory and streamline operations.
- Utilize Prophet 21 ERP.
- Communicate effectively with coworkers and customers.
- Applied logic and problem-solving to enhance workflow and address operational challenges.
Bartender/ Event Staff Member
8 Months- Collaborated with kitchen staff to coordinate timely service during events.
- Engaged with guests to build rapport, fostering a welcoming atmosphere at the club.
- Served high customer volumes during special events, nights, and weekends (250+)
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Worked directly with Bridal and Groomsmen parties in an extremely professional manner, prioritizing their needs and wants as instructed
- Adapted to last minute changes such as real time floor plan changes, weather events impacting ceremonies and events, and improvising solutions in real time to optimize clientele's experience
Barista & Furniture Sales Associate
4 Months- Brainstormed and collaborated with supervisors and owners creatively in order to grow the business by adding new menu options, formulating new recipes, redesigning floor plans, etc.
- Developed customer relationships, educated customers on products, managed inventory effectively, operated POS system, collaborated with team to enhance customer experience.
- Prepared and served high-quality coffee beverages in a fast-paced environment.
- Maintained cleanliness and organization of workstations and equipment.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Bakery Clerk
3 Months- Provided customer service by assisting shoppers and addressing inquiries.
- Assisted in daily bakery operations, ensuring product quality and freshness.
- Managed inventory of baked goods, conducting regular stock checks to minimize waste.
- Collaborated with team members to enhance customer service experience during peak hours.
Hostess
1 Year 1 Month- Oversaw guest reservations to ensure accurate bookings., seating, guest concerns, and communication.
- Greeted and seated guests, ensuring a positive first impression.
- Managed reservations using OpenTable, optimizing seating flow during peak hours.
- Collaborated with waitstaff to coordinate timely service and guest satisfaction.
Education
High School Diploma
- National Honors Society
- Relevant Coursework: Journalism and Broadcasting - Studied live broadcasting and performed as teleprompter, camera man, sound coordinator, assisted to directors, wrote and published multiple livestreamed and written columns. Studied professional writing techniques as well as live television practices such as graphics production and coordination, time management, and kept up with local news in sports, politics, pop culture, and more.
- Completed AP course in Psychology
- Completed AP course in English
- Member of Student of the Year Campaign in the Leukemia & Lymphoma Society Chapter at MHS - Fundraising efforts surpassed $50,000 donated directly to the Leukemia & Lymphoma Society. Held and coordinated galas, workout classes, sporting events, photoshoots, food services, and more as non-profit events. Researched topics, in depth, topics including research funding, treatment plans, types of all cancers, genetic risks. Participated and volunteered at Curefest national event based in Washington, D.C. for 4+ years
Real Estate Practice - Real Estate
Skills
Accomplishments
Member of The Student of the Year Campaign in collaboration with The Leukemia & Lymphoma Society's Team "Knights 2 The Rescue"
Lobbied in the nation's capital with childhood cancer advocates, survivors, family members, fighters in effort of raising awareness of the lack of funding in research for childhood cancer treatments. Spoke with staff at the Capitol Building and staffers of the House of Representatives. Team volunteer efforts have seen dozens of bills and acts passed and reauthorized over the last few years as well as doubled (4% to 8% leap) the national percentage allocated to funding childhood cancer research for treatments.
Graduated as a member of the National Honors Society
Collaborated directly with local and small artists as a standout eye for detail and passion for behind the scenes creative direction and management.
Music Industry Interests
Music has always been the career path I have aspired to pursue. I actively follow and engage with emerging and established artists, attend local concerts, and stay informed on music trends and industry developments. I am highly skilled in networking and have successfully been able to create conversation directly with upcoming artists, managers, and other professionals working within the industry, I have deep respect for those working behind the scenes and am eager to contribute through relationship-building, communication, and creative problem-solving.
Certification
Practices and Principles of Real Estate in Maryland, with State Issued Real Estate License to Practice
Languages
Affiliations
- Leukemia & Lymphoma Society Student of the Year Committee
- National Honor Society
- ASL
- FFA
- UNICEF High School Ambassador
- FCA