Brooke Barlow
St. Augustine,FL
Summary
Experienced in office administration managing daily operations and supporting executive teams. Skilled in scheduling, data entry, and document management, with strong emphasis on team collaboration and achieving results. Known for excellent organizational skills and ability to streamline processes and improve efficiency. Dynamic and reliable, with a proven track record at Genesis AC and Heat for enhancing office efficiency and customer satisfaction. Excelled in administrative tasks and customer service, demonstrating exceptional leadership and time management abilities.
Overview
3
3
years of professional experience
Work History
Office Administration Intern
Genesis AC and Heat
05.2024 - 08.2024
- This was a new business start up, so I was able to help set up their lead source websites and main software used for payments and scheduling.
- Developed marketing emails, answered the phone and emails with exceptional customer service to schedule the estimates/diagnostics for customers.
- Helped keep the business organized by ensuring a smooth workflow and timely completion of tasks that were assigned to me.
- Enhanced office efficiency by organizing and maintaining filing systems for important documents. And reaching out to past customers to ensure positive experiences.
Civil Department Intern
St. Johns Clerk of Courts
11.2023 - 12.2023
- This was a 6 week internship program that consisted on 3 day a week from 8-5.
- Maintained accurate records of all departmental files and documents by scanning and filing them into the correct software, ensuring easy access to information when needed.
- Ability to sit in on one or more cases in the civil department a day to observe and take notes.
Mortgage Loan Originator Intern
Homestar Financial Corporation
12.2021 - 08.2022
- Assisted and shadowed a mortgage loan originator. Answered the phone/took messages and responded to emails.
- Wrote down information for individuals mortgage application and helped input it into the software system to generate whether or not they qualify.
- Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
Education
Bachelor of Arts - Business Administration And A Minor in Advertising
Flagler College
Saint Augustine, FL05-2025
Skills
- Professional phone etiquette
- Customer Service
- Reliability
- Spreadsheet development
- Scheduling
- Administrative tasks
- Time management abilities
- Event Coordination
- Excellent leadership abilities
Timeline
Office Administration Intern
Genesis AC and Heat
05.2024 - 08.2024
Civil Department Intern
St. Johns Clerk of Courts
11.2023 - 12.2023
Mortgage Loan Originator Intern
Homestar Financial Corporation
12.2021 - 08.2022
Bachelor of Arts - Business Administration And A Minor in Advertising
Flagler College
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