Summary
Overview
Work History
Education
Skills
Veteran
Timeline
Brooke Barnes

Brooke Barnes

San Antonio,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

10
10
years of professional experience

Work History

Shop Manager

San Antonio Threads
01.2020 - Current
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
  • Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.

Houseparent

Hill Country Youth Ranch
06.2016 - 01.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Delivery Driver

Amazon
04.2016 - 05.2016
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Truck Driver

Cr England - Global Transportation
05.2015 - 04.2016
  • Improved on-time delivery rates by effectively planning and executing efficient driving routes.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.

Truck Driver

Swift Transportation
05.2014 - 05.2015

Manager

Create A Cig
08.2013 - 08.2014
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Manager inventory

Education

Incomplete -

Art Institute of Austin , Austin, TX

Georgetown High School, Georgetown, TX
05.2010

Skills

  • Employee Management
  • Customer Service
  • Employee Scheduling
  • Customer service excellence
  • Attention to detail
  • Team leadership
  • Problem solving
  • Store operations
  • Merchandise planning
  • Inventory management
  • Customer engagement
  • Decision making
  • Tax and payroll
  • Store layout

Veteran

In the Navy, I was a culinary specialist, shortly after receiving my first duty station I was promoted to bake shop manager. Where I ordered all the products needed, organized the bake shop, controlled inventory to be able to serve 5,000 sailors. Kept a clean workspace, using heaving equipment & lifting everyday.

Timeline

Shop Manager - San Antonio Threads
01.2020 - Current
Houseparent - Hill Country Youth Ranch
06.2016 - 01.2020
Delivery Driver - Amazon
04.2016 - 05.2016
Truck Driver - Cr England - Global Transportation
05.2015 - 04.2016
Truck Driver - Swift Transportation
05.2014 - 05.2015
Manager - Create A Cig
08.2013 - 08.2014
Art Institute of Austin - Incomplete ,
Georgetown High School - ,
Brooke Barnes