Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brooke Barrett

Willits,CA

Summary

Dependable office management professional brings many years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence. Accurate bookkeeper known for high productivity and efficient task completion. Excel in time management, problem-solving, and organizational skills, ensuring accuracy and reliability in managing financial records.

Overview

2
2
years of professional experience

Work History

Office Manager/Bookkeeper

Smith Automotive Towing & Recovery
Willits, CA
06.2024 - Current
  • Posted journal entries to the general ledger system accurately and timely.
  • Prepared and processed payroll.
  • Defined bookkeeping policies and procedures by developing a system to account for financial transactions.
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Worked with cross-functional teams to achieve goals.
  • Maintained accounts payable and receivable, ensuring timely billing and payment processing.
  • Prepared financial statements, including balance sheets and income statements, for review by management.
  • Advised management on financial decisions by analyzing trends and financial data.
  • Responded to customer inquiries via phone or email in a professional manner.

Bookkeeper

Synergy Family Services
Ukiah, CA
07.2023 - 08.2024
  • Handled sensitive financial information with confidentiality and integrity.
  • Prepared financial statements, including balance sheets and income statements, for review by management.
  • Conducted month-end and year-end close processes, ensuring accuracy of financial reporting.
  • Defined bookkeeping policies and procedures by developing system to account for financial transactions.
  • Tracked and reported charitable contributions and grants for nonprofit bookkeeping.
  • Calculated and produced checks for utilities, taxes and other operational payments.
  • Performed month-end closing activities.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Ensured compliance with local, state, and federal government reporting requirements and tax filings.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Received and recorded cash, checks and transfers.

Human Resources Generalist / Bookkeeper

DripWorks
Willits, CA
05.2023 - 07.2024
  • Researched employee relations issues and conducted meetings with employees and supervisors.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
  • Provided essential support to address individual HR needs of employees.
  • Facilitated conflict resolution between employees through mediation sessions or counseling services.
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
  • Managed payroll processing functions, including timekeeping records.
  • Researched best practices in human resources management to identify areas of improvement within the organization.
  • Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership.
  • Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Advised managers on effective methods for handling disciplinary actions or terminations when necessary.
  • Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules.
  • Conducted workplace investigations to address allegations of harassment or discrimination, ensuring a safe work environment.
  • Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
  • Maintained accounts payable and receivable, ensuring timely billing and payment processing.

Education

Associate of Science - Business Management

Mendocino College
Ukiah, CA
05-2023

Associate of Science - Accounting

Mendocino College
Ukiah, CA
05-2023

Skills

  • Payroll administration
  • Financial reporting
  • Problem-solving
  • Customer service
  • Time management
  • Cash handling

References

References available upon request.

Timeline

Office Manager/Bookkeeper

Smith Automotive Towing & Recovery
06.2024 - Current

Bookkeeper

Synergy Family Services
07.2023 - 08.2024

Human Resources Generalist / Bookkeeper

DripWorks
05.2023 - 07.2024

Associate of Science - Business Management

Mendocino College

Associate of Science - Accounting

Mendocino College

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