Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Brooke McGaugh

SHREVEPORT,LA

Summary

Dynamic Program Administrator at LSUHSC with expertise in resource coordination and strategic planning. Successfully enhanced accreditation compliance and improved resident support initiatives, fostering professional development. Proven ability to lead cross-functional teams and implement effective training programs, resulting in increased employee retention and satisfaction. Proficient in ACGME standards and organizational leadership.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Program Administrator

LSUHSC
08.2018 - Current
  • As a Family Medicine Program Coordinator, I serve as the administrative backbone of an ACGME-accredited residency program, ensuring full compliance with ACGME requirements and supporting the daily operations of graduate medical education. I collaborate closely with the Program Director, faculty, residents, and institutional leadership to manage accreditation activities, scheduling, onboarding, evaluations, and communication.
  • Maintain program compliance with ACGME and institutional GME policies, including oversight of milestones, duty hours, and resident evaluations.
  • Serve as the primary liaison between the program and departments such as GME, Human Resources, Legal, and clinical rotation sites.
  • Support the professional development of residents through scheduling conferences, wellness activities, and compliance training.

GME Specialist

LSUHSC
12.2014 - 08.2018
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Proficient in ACGME accreditation standards and GME workflows

Education

MHA - Health Administration

LSUS
Shreveport, LA
12-2022

Bachelor of Science - General Studies

Northwestern State University of Louisiana
Natchitoches, LA
12-2020

Skills

  • Resource coordination
  • Logistics oversight
  • Meeting facilitation
  • Budget administration
  • Strategic planning
  • Partnership development
  • Organizational leadership

Accomplishments

  • 2025 Community Leadership Award

The 2025 Community Leadership Award recognizes an individual who has demonstrated outstanding dedication, initiative, and impact in serving their local or professional community. This award honors those who lead by example—empowering others, fostering collaboration, and addressing real-world challenges with compassion and integrity.


  • 2023 Employee Excellence Award LSUHS

The Employee Excellence Award at LSU Health Shreveport (LSUHS) is a prestigious annual recognition honoring staff members who exemplify outstanding dedication, professionalism, and a commitment to excellence in their roles. This award celebrates individuals who consistently go above and beyond, demonstrating exceptional attitude, skills, and work ethic that contribute significantly to the institution's mission and community.

Certification

  • 2023- TAGME Certification for ACGME

The TAGME certification—awarded by the National Board for Certification of Training Administrators of Graduate Medical Education—is a professional credential that recognizes expertise in managing ACGME-accredited residency and fellowship programs. Earning the C-TAGME (Certified Training Administrator of Graduate Medical Education) designation demonstrates a high level of competence, leadership, and commitment to excellence in graduate medical education (GME) administration.

Timeline

Program Administrator

LSUHSC
08.2018 - Current

GME Specialist

LSUHSC
12.2014 - 08.2018

MHA - Health Administration

LSUS

Bachelor of Science - General Studies

Northwestern State University of Louisiana

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