Summary
Overview
Work History
Education
Skills
Timeline

Brooke Beck

Macon,GA

Summary

Seasoned professional with experience in administrative, customer interaction, case management, 4+ years in legal, and 9+ years technical data industry. A disciplined, trustworthy, and detail-oriented teammate and leader who is dedicated to partner with a team for a challenging position that will grow from valuable experience, while enhancing current skills and career development opportunities. Outstanding work ethic and attention to detail will meet and exceed all expectations.

Overview

19
19
years of professional experience

Work History

Senior Paralegal

Virginia Josey Law
05.2023 - 11.2023
  • Managed all incoming correspondence from judges, court administrative staff, opposing parties, and clients to keep all parties informed on case updates.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Prepared, edited, and proofread various legal documents, letters, motions and pleadings to verify accuracy.
  • Communicated pertinent information to clients via phone, text messaging, and email to schedule appointments and discuss progress of cases.
  • Maintained litigation database and document organization for 50+ cases.
  • Created custom templates in Microsoft Office and CASEpeer to allow for repeat use as master documents.
  • Uploaded data into CASEpeer software for review and case management storage.
  • Managed exhibits, evidence, medical records, and data related to Personal Injury legal proceedings.
  • Completed electronic court filings at state levels.
  • Developed, prepared, and served Demand packages.
  • Gathered all medical records, Open Record Requests, and all evidence pertinent to each specific case.
  • Assisted counsel in preparing answers, responding to discovery requests propounded by Defendant.

Legal Assistant

Law Office Of Stephen Hollomon And Jeffrey Grube
10.2019 - 05.2023
  • Organized documents to manage paper and electronic filing systems of clients.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Handled office scheduling of appointments, hearings, depositions and mediations. Kept notes for deadlines, motions, and other important dates.
  • Worked alongside 2 attorneys and fellow legal assistant on complex cases and legal processes.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Prepared for court hearings by organizing and summarizing documents, preparing exhibits, and reviewing evidence.
  • Created spreadsheets to track client progress and document billable hours.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Reviewed, edited and proofread finalized letters, briefs, memos, and over 40+ types of motions for criminal, domestic and family law, probate, and judicial proceedings.
  • Managed court calendar for Municipal Court Judge Grube and efficiently managed 120+ criminal caseload calendar.

Assistant Office Manager

U.S. Lawns
11.2018 - 10.2019
  • Responsible for employee tracking database with confidential information such as I-9, Social Security information, and banking information.
  • Created, maintained, and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed accounts receivable and payable through Quick Books Online. Made banking deposits, recorded payroll hours, verification and printed paychecks.
  • Responsible for answering phones and relaying messages via email and desk notifications.
  • Created job listings online, vetted resumes, conducted telephone and in person interviews, hiring and termination processing, administering pre-employment urinalysis, and conducted onboarding for new hires.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Attended weekly corporate conference calls and training.
  • Daily and weekly tracking of lawn crews, company gas card usage, credit cards and physical locations.
  • Responsible for petty cash drawer and inventory.
  • Quality assurance for maintained properties.
  • Inputting data into online bid summary and proposal tool.
  • Impromptu and timely reports pulled for owner.
  • Setting up and paying child support and taxes through various states for crew members
  • Working knowledge of Employee E-Verify, DOL 800 and H2B program.

General and Sales Manager

Kinetix Health Club
08.2018 - 10.2018
  • Managed daily operations including personnel, gym activities, employee schedules, and class schedules.
  • Conducted interviews, hired and trained all new staff members thoroughly.
  • Indoor and outdoor cold marketing and prospecting to bring potential members into club.
  • Met and exceeded all monthly sales goals, ETF and PIF goals, and offered incentives to sales staff for meeting goals.
  • Prepared contract packages, obtained signatures, collected deposits, and issued membership cards for new members as well as managed petty cash drawer.
  • Managed member and employee database tracking system.
  • Developed and implemented strategies to increase sales and profitability.
  • Resolved customer issues enabling quick resolution and client satisfaction.
  • Addressed customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals, and objectives to set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
  • Worked flexible hours across night, weekend and holiday shifts.

Electrician Apprentice

K&M Electric
04.2018 - 07.2018
  • Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
  • Installed junction boxes, motors, switches and panel boxes according to schematic. Pulled cable and installed cable trays, electrical components, and temporary power components
  • Electrical manufacturing assembly and termination of wires.
  • Used all manual tools, power tools and operated scissor lift and forklift.
  • Worked well in elements of excessive heat, construction sites, and long hours.

Receptionist

La Fitness - Fitness International
04.2017 - 07.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained client appointment database and customer scheduling.
  • Inspected all gym equipment for proper use and functions, minimizing accidents or malfunctions.
  • Fielded and resolved customer complaints, offered solutions, improved retention.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Responsible for ensuring security at onsite childcare facility.
  • Performed opening and closing facility duties.

Technical Writer/Editor

All Native Services
10.2012 - 08.2015
  • Responsible for day-to-day sustainment of F-15 technical manuals.
  • Responsible for source review, composition, layout, design and Quality Control.
  • Evaluation of editorial changes confirming accuracy, consistency and customer preference before implementation into field.
  • Responsible for weekly and monthly production metrics for management.
  • Knowledge and use of engineering drawings, part indentures, modification programs, technical order management requirements, military specification requirements, data tracking systems for configuration management.
  • Knowledge of required Technical Manual Contract Requirement (TMCR) for acquisition programs and military specifications.
  • Responsible for resolving technical discrepancies with equipment specialists, engineers, and field units.
  • Daily analytical, logistical, problem-solving, accurate and current inventory control and tracking for each manual and series.
  • Preformed extensive quality audit of teammate publications to ensure accuracy.
  • Mentored and trained new employees with layout software and company/government process and procedures.
  • Technical Order Distribution Management.
  • Proficient in Air Force and Commercial Manuals.
  • Followed company policies and editorial guidelines to craft thorough, well-written content.
  • Worked closely with software engineers, equipment specialist, product managers, Technical Order Managers, and other departments to determine accuracy and completeness of technical documentation.

Sales Representative

Wireless Advocates
03.2010 - 03.2012
  • Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
  • Upsold customers by recommending accessories and promotions to increase revenue.
  • Maintained up-to-date training requirements in order to provide knowledge of products, and industry trends.
  • Responsible for daily open/close functions, physical inventory, drawer count, and deposits.
  • Merchandised store displays to keep store environment visually appealing.

Technical Order Library Management Assistant

CACI International
11.2004 - 02.2010
  • Responsible for maintaining Technical Order libraries in various satelite locations.
  • Performed inspections and annual reviews in accordance with military specifications to ensure end user had most current information.
  • In-person, direct customer service accurately maintaining inventory control with hands-on and tracking databases.
  • Accurately recorded changes, revisions, and supplements to military specification changes.
  • Daily use of various in-house configuration management databases for tracking and distribution purposes.
  • Responsible for managing software for distribution to customer.
  • Mentored and trained new employees.

Education

High School Diploma -

Houston County Career And Technology Center, Warner Robins
05.2002

Electronics Technology

Middle Georgia Technical College, Warner Robins, GA - No Degree Obtained

Early Childhood Education

Central Georgia Technical College, Macon, GA - No Degree Obtained

Skills

  • Dependable
  • Verbal and Written Communication
  • Litigation Support
  • Online Database Management
  • Client and Customer Relationship
  • Employee Training
  • Staff Supervision
  • Lead Generation
  • Microsoft Office
  • Adobe Acrobat PRO
  • Framemaker
  • Omnipage
  • QuickBooks
  • ETIMS
  • JCALS
  • DO43

Timeline

Senior Paralegal - Virginia Josey Law
05.2023 - 11.2023
Legal Assistant - Law Office Of Stephen Hollomon And Jeffrey Grube
10.2019 - 05.2023
Assistant Office Manager - U.S. Lawns
11.2018 - 10.2019
General and Sales Manager - Kinetix Health Club
08.2018 - 10.2018
Electrician Apprentice - K&M Electric
04.2018 - 07.2018
Receptionist - La Fitness - Fitness International
04.2017 - 07.2017
Technical Writer/Editor - All Native Services
10.2012 - 08.2015
Sales Representative - Wireless Advocates
03.2010 - 03.2012
Technical Order Library Management Assistant - CACI International
11.2004 - 02.2010
Houston County Career And Technology Center - High School Diploma,
Middle Georgia Technical College - , Electronics Technology
Central Georgia Technical College - , Early Childhood Education
Brooke Beck