Brooke Berger
Ruthven
Summary
Motivated professional focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kitchen Supervisor
Lakeland Ez Stoppe
Ruthven
04.2022 - Current
- Oversaw personnel scheduling to maintain adequate staffing and minimize overtime.
- Collaborated with other supervisors on various projects related to restaurant operations.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Monitored temperatures of prepared food and cold-storage areas.
- Executed hands-on preventive maintenance and repairs to keep equipment functional.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
- Ensured compliance with health and safety regulations in the kitchen and dining areas.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Observed food safety and sanitation protocols to reduce germ spread.
Activity Director
Lakeside Lutheran Home
Emmetsburg
04.2019 - Current
- Lead weekly outings to local attractions such as parks and museums.
- Handled budgetary concerns, keeping activities affordable.
- Administered first aid in emergency situations.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Interviewed and hired associates to fill staff vacancies.
- Planned programs of events or schedules of activities.
- Implemented activities to provide amusement and socialization for residents.
- Created monthly activity calendars with a variety of recreational options.
- Inspected rides, games and vehicles to detect wear and damage.
- Trained and managed assistants and delegated tasks for staff members.
- Worked closely with families to ensure that their loved ones were receiving appropriate care.
- Administered first-aid and offered emergency assistance to injured or ill participants.
- Designed and led activities in crafts, music and sports.
- Organized events such as holiday parties, bingo nights, and movie screenings.
- Coordinated transportation services for offsite activities when needed.
- Planned and published calendar of events for facility.
- Instructed residents in recreational activities to meet specific psychological and physical needs.
Scheduling Coordinator
Lakeside Lutheran Home
Emmetsburg
01.2018 - Current
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
- Provided guidance to team members regarding best practices related to scheduling tasks.
- Recruited, interviewed and selected employees to fill vacant roles.
- Coordinated with HR to onboard new hires, including scheduling interviews and orientation sessions.
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Negotiated with vendors and service providers to schedule maintenance and support services.
- Computed balances, totals or commissions to support accounting team.
- Developed effective scheduling processes to achieve production objectives.
- Created and maintained employee schedules to ensure adequate staffing levels.
- Entered information into system to update status reports.
- Set and confirmed customer appointments.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Researched and prepared reports required by management or governmental agencies.
- Developed methods for tracking and managing scheduling data, including shift assignments and time off requests.
- Implemented a new scheduling system that reduced scheduling conflicts.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Certified Medication Aide
Lakeside Lutheran Home
Emmetsburg
05.2017 - Current
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Administered prescribed medications to patients and maintained related medical records under supervision.
- Followed protocols for disposing of expired or unused medications safely.
- Administered scheduled drugs under direct supervision of licensed nurse.
- Monitored patient vital signs and responded to emergencies as needed.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Answered patient call signals and signal lights to determine patients' needs.
Certified Nursing Assistant
Lakeside Lutheran Home
Emmetsburg
12.2016 - Current
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Turned and repositioned bedridden patients to prevent bedsores.
- Provided emotional support to family members regarding end-of-life decisions.
- Answered call lights promptly and responded to patient needs accordingly.
Education
Some College (No Degree) - Medical
Iowa Lakes Community College
Emmetsburg, IowaSkills
- Patient care
- Medication administration
- Vital signs monitoring
- Regulatory compliance
- Care plan implementation
- Effective communication
- Team collaboration
- Time management
- Reliability
- Service training
- Operational reporting
- Adaptability
- Team leadership
- Allergen awareness
- ServeSafe manager
- Multitasking
- Task delegation
- Waste procedures establishment
- Supply ordering
Certification
- Certified Nursing Assistant
- Certified Medication Aide
- Certified Activities Director
- Scheduling Coordinator
Accomplishments
- Volunteer Work for local schools and churches
Timeline
Kitchen Supervisor
Lakeland Ez Stoppe
04.2022 - Current
Activity Director
Lakeside Lutheran Home
04.2019 - Current
Scheduling Coordinator
Lakeside Lutheran Home
01.2018 - Current
Certified Medication Aide
Lakeside Lutheran Home
05.2017 - Current
Certified Nursing Assistant
Lakeside Lutheran Home
12.2016 - Current
Some College (No Degree) - Medical
Iowa Lakes Community College