Brooke Bikneris
Southside
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
5
5
years of professional experience
Work History
Lab Manager
TSLS Holdings
10.2022 - 04.2024
- My position as a Lab Manager included overseeing and personally completing the production and manufacturing of hemp health and wellness products, including cartridges, salves, balms, tinctures, etc.
- My position as Lab Manager included the management and production of CBD infused edibles. I executed R&D on many products, completed COA tests on each product we offered with test results of near perfect scores. I was the head of my team, setting up the day's schedule, directing and motivating my team to work well under stress and deadlines.
- These positions required ordering material for the lab and kitchen, inventory on product, communication with shipping and receiving, filling orders, creating backstock, working with other departments.
- Oversaw laboratory operations, ensuring compliance with safety and quality standards.
- Developed and implemented standard operating procedures to enhance workflow efficiency.
Office Manager
Humane Society Pet Rescue and Adoption Center
04.2021 - 09.2022
- My duties here include but are not limited to payroll, clerical and human resource related tasks, keeping Quickbooks up to date, invoicing, receiving payments, paying bills, ordering supplies, making deposits, speaking with vendors and maintenance people.
- Assisting my shelter manager and executive director when needed.
- I helped to organize fundraising events.
- I oversaw department leads of rescue, foster, and volunteer coordinators.
- I trained adoption counselors in paperwork management, and proper electronic systems upkeep.
- I was the liaison between the shelter and Alabama Spay and Neuter, Dogs Playing for Life, Best Friends Animal organization, local veterinarians that we worked with, and the animal control officers of two municipalities.
- I created the SOP for all departments in the facility.
- I often assisted the Board of Directors in day to day operations, and was the go between for the board and other staff members.
- I created protocols for new intakes, a medical protocol for treating puppies with parvovirus, and entered 5 years worth of backdated animal information into an unkept computer program. When that was done, we were able to launch another program that was then kept up to date and used daily.
Administrative Coordinator
TJ Maxx
10.2020 - 04.2021
- As Admin Coordinator I maintained our cash office, ordered money, made the deposits, documented discrepancies in registers and cashiers, reported thefts, worked with my operating manager in the hiring of new employees, orientations, training, and maintained personnel files.
- I also became a Key Carrier. My duties as a Key Carrier were covering for managers, opening and closing the store, registers, and safely getting my staff out at night.
Customer Experience Coordinator
TJ Maxx
08.2019 - 10.2020
- I managed 40+ staff at any given time, problem solved and supported my staff while maintaining customer service. I opened and closed registers.
Education
High school diploma -
Triton Jr-Sr High School
Bourbon, IN06.1995
Skills
- Accounts Payable
- Human Resources
- Office Management
- Accounts Receivable
- Microsoft Outlook
- Payroll
- Administrative Experience
- Employee Orientation
- QuickBooks
- Microsoft Excel
- Office Administration
- General Ledger Accounting
- Clerical Experience
- Typing
- Microsoft Office
- Workers' Compensation
- Leadership
- Communication skills
- Customer service
- Hospital experience
- Laboratory management
- Lab safety protocols
Timeline
Lab Manager
TSLS Holdings
10.2022 - 04.2024
Office Manager
Humane Society Pet Rescue and Adoption Center
04.2021 - 09.2022
Administrative Coordinator
TJ Maxx
10.2020 - 04.2021
Customer Experience Coordinator
TJ Maxx
08.2019 - 10.2020
High school diploma -
Triton Jr-Sr High School