Productive associate demonstrating many different skills and leadership. Known for performing tasks and job duties quickly with minimal supervision. Safety-oriented individual with productivity in mind.
Overview
16
16
years of professional experience
Work History
Staffing Administrator
Amazon
11.2022 - Current
Collaborate with teammates to create positive environment for candidates
Ensure have proper documentation and appointment
Ensure candidates have a badge photo in accordance with Amazon policy
Maintained positive working relationship with fellow staff and management
Processed section 2 or 3 of candidates I-9 for work authorization
Communicate shift, pay, start date, etc with candidates according to their specific shift selection
Monitor candidates self-administer their drug test to ensure accuracy
Work with HVH and I-9 Advantage
Rescheduled candidates as needed
Self-motivated, with a strong sense of personal responsibility
Exercised leadership capabilities by successfully motivating and inspiring others
Passionate about learning and committed to continual improvement
Work flexible hours
Work effectively in fast-paced environments
Gained strong leadership skills by managing projects from start to finish.
Support Staffing Ambassador
Amazon
01.2022 - 11.2022
Collaborated with teammates to create positive environment for candidates
Checked in candidates to ensure they had the proper documentation and an appointment
Took badge photos of candidates in accordance with Amazon policy
Maintained positive working relationship with fellow staff and management
Processed section 2 or 3 of candidates I-9 for work authorization
Communicated shift, pay, start date, etc with candidates according to their specific shift selection
Monitored candidates self-administer their drug test to ensure accuracy
Worked with Salesforce, HVH and I-9 Advantage
Rescheduled candidates as needed.
IB Stow Associate
Amazon
03.2020 - 05.2022
Exceeded specific team goal by partnering with staff to share and implement best practices
Juggled shift duties, prioritizing immediate tasks to streamline operations
Recognized defective products and reported issues to management as a problem solver
Promoted performance improvements by coaching and counseling fellow associates as an ambassador
Monitored work areas for cleanliness and functionality and removed obstacles for safety
Used pallets jacks to move items to and from locations
Implemented first-in first-out protocols to reduce backlog
Provided top quality control to maximize revenue as a problem solver
Trained new associates on procedures and policies to maximize team performance as an ambassador
Ensured inventory was replenished with focus on addressing customer needs
Followed the replen tracker closely to ensure all deadlines were achieved.
Hairstylist
Ulta
08.2019 - 03.2020
Developed new hair styling techniques to increase satisfaction and return customers
Recommended treatment and styling products to customers in order to meet their needs or resolve specific concerns
Mentored new staff to enhance salon development and increase revenue
Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earning
Set up workstation and treatment room with products, equipment and supplies to facilitate services
Sanitized workstations and salon equipment to reduce risk of infection.
Associate/Shift Lead
Wingstop
08.2018 - 08.2019
Attended to customer needs and promoted a positive experience
Operated cash register, collected payments and provided accurate change
Trained new team members on cash register operations, stock procedures and customer service
Learned many new roles to provide coverage and keep store operational
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Helped customers, answered questions and offered advice
Established and enforced clear goals to keep employees working collaboratively
Provided ongoing training to address staff needs
Handled customer complaints and concerns promptly, escalating complex issues to management for quick resolution
Counted product stock to maintain inventory needs.
JCO I-IV/V
Texas Juvenile Justice Department
01.2008 - 12.2018
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly residents
Supervised residents during meal distribution, intake, recreation time and community service
Monitored resident behavior to prevent crime, escape attempts and other dangerous activities
Enforced resident behavior management protocols and drafted incident reports for infractions
Identified and corrected performance and personnel issues
Realigned workflows with changing business demand by evaluating process and employee strengths
Conducted employee evaluations and reviews
Coached and mentored staff members through constructive feedback to develop log-term career goals
Provided ongoing training to address staff needs
Provided leadership, insight and mentoring to newly hired employees
Delegated work to staff, setting priorities and goals.