Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Brooke Boccuzzi

Orlando,FL

Summary

Proven track record in enhancing customer experiences at Plato's Closet, adept in cash handling and demonstrating exceptional customer service excellence. Leveraged patience and empathy to boost client satisfaction at Yoga Six, excelling in technology use and membership sales. Achieved high accuracy levels in transactions, showcasing multitasking prowess and a results-driven approach.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Plato's Closet
12.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Hostess

Moxies Bar & Grill
05.2022 - 08.2022
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Wellness Advisor

YogaSix
12.2021 - 05.2022
  • Made many phone calls in getting customers to establishment
  • Sold many memberships both in person and over phone
  • Highly skilled in using technology of software used
  • Enhanced client satisfaction by providing empathetic support and guidance throughout their wellness journey.

Education

Associate of Arts - Psychology

Valencia College
Orlando
07.2024

High School Diploma -

St. Thomas Aquinas High School
Fort Lauderdale
05.2022

Skills

  • Outgoing Personality
  • Customer Service
  • Technologically Savvy
  • Detailed
  • Cash Handling
  • Empathetic

Certification

Bartending License

Additional Information

Has an exceptional and welcoming personality that makes customers drive to the bar. I am very passionate about making drinks perfect, as well as creating a beautiful execution of creating these drinks!

Languages

English
Native or Bilingual

Timeline

Cashier

Plato's Closet
12.2023 - 02.2024

Hostess

Moxies Bar & Grill
05.2022 - 08.2022

Wellness Advisor

YogaSix
12.2021 - 05.2022

Associate of Arts - Psychology

Valencia College

High School Diploma -

St. Thomas Aquinas High School

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Brooke Boccuzzi