Hi, I’m
Brooke Bowens
Newport News,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents.
Overview
10
years of professional experience
Work History
Greenbrier Management Company
Assistant Property Manager
02.2021 - Current
Job overview
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
Pearson Toyota Scion
Business Development Associate
01.2019 - 02.2021
Job overview
- Engaged with customers to build business relationships.
- Communicated with local organizations to build networks and develop leads.
- Developed business pipeline using cold and warm techniques.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Developed knowledge of company products and services to make suggestions according to customer needs.
Greenbrier Management Company
Property Manager
07.2013 - 01.2019
Job overview
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Education
Warwick High SchoolNewport News, VA
2000
Skills
- Property Showing
- Marketing and Advertising
- Social Perception
- Performance Assessment
- Resident Retention
- Effective Conflict Resolution
- Telephone Etiquette
- Tenant Screening
- Appointment Scheduling
- Lease Agreement Review
- Accounting Oversight
- Activity Planning
- Administrative Support
- Digital Marketing
- Business Development
- Social Media Engagement
Timeline
Assistant Property Manager
Greenbrier Management Company
02.2021 - Current
Business Development Associate
Pearson Toyota Scion
01.2019 - 02.2021
Property Manager
Greenbrier Management Company
07.2013 - 01.2019
Warwick High School
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