Brooke Bradford
Ardmore,Oklahoma
Summary
Proven track record of enhancing customer satisfaction and increasing sales at JCPenney through exceptional service and attention to detail. A quick learner and reliable team player, adept at equipment setup and problem-solving, consistently maintaining cleanliness and safety. Skilled in fostering positive experiences, demonstrated by a history of resolving customer concerns efficiently and boosting event enjoyment as a Photo Booth Assistant.
Overview
7
7
years of professional experience
Work History
Photo Booth Assistant
Good Times LLC
07.2023 - 05.2024
- Ensured smooth event operations by coordinating with event planners, vendors, and venue staff to set up and break down photo booths.
- Proactively addressed guest inquiries and concerns, resolving issues quickly to maintain a positive event experience for all attendees.
- Promoted a fun atmosphere at events while maintaining orderliness among guests using the photo booth.
- Contributed to the company''s growth by networking with industry professionals at events, generating new leads and referrals for future bookings.
- Educated guests on proper use of the photo booth equipment to ensure optimal enjoyment while minimizing potential damage or malfunctions.
- Set up promotional displays and equipment for special events and activities.
Dog Walker
Self Employed Services
06.2022 - 01.2023
- Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dog with water for adequate hydration on longer walks.
- Kept records of all activities to keep owners fully informed on pet exercise and training progress.
- Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
- Monitored weather conditions before walks to avoid dangerous temperatures for dogs.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Provided dogs with exercise and fresh air to promote dog health.
- Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
- Increased client satisfaction by providing timely and attentive care for their pets.
- Developed personalized walking routes for each pet to maximize enjoyment and cater to individual preferences.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Secured dog collars and tags before starting walks to guarantee identification in emergencies.
Greenhouse Worker
Pick of the Day
03.2021 - 06.2021
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees, and grass.
- Unloaded plants and nursery items from delivery trucks.
- Reduced waste by efficiently utilizing resources such as water, soil, and energy in daily operations.
- Conducted thorough inspections for pests or diseases to maintain healthy plant populations.
- Enhanced plant growth by implementing effective watering and fertilization techniques.
- Assisted customers with finding requested plants and flowers.
Greenhouse Worker
Marcum's Nursery
04.2020 - 02.2021
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees, and grass.
- Assisted customers with finding requested plants and flowers.
- Unloaded plants and nursery items from delivery trucks.
- Aided in the timely completion of planting projects by preparing seedlings for transplantation into designated areas.
- Reduced waste by efficiently utilizing resources such as water, soil, and energy in daily operations.
- Ensured optimal growing conditions with diligent monitoring and adjusting of temperature, humidity, and lighting levels.
- Conducted thorough inspections for pests or diseases to maintain healthy plant populations.
- Implemented pest control measures to protect crops from damage while adhering to organic farming standards where applicable.
- Provided exceptional customer service when assisting visitors with plant selections or answering questions about care instructions.
- Boosted crop yield through attentive pruning, staking, and tying of plants.
- Strengthened team performance by collaborating on various greenhouse tasks and sharing knowledge with colleagues.
- Diagnosed and treated pest and disease problems in plants, shrubs and trees.
- Used effective weed control methods, promoting plant growth.
Floor Associate
JCPenney
10.2017 - 03.2020
- Informed customers of current store promotions to encourage additional sales purchases.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Handled customer returns and exchanges professionally, maintaining customer loyalty and satisfaction.
- Improved sales performance by actively engaging with customers on the floor, understanding their needs, and recommending suitable products.
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Assisted in maintaining a safe work environment by promptly reporting any hazards or safety concerns observed on the sales floor.
- Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased sales and customer satisfaction through personalized servicing.
Education
Horticultural Science
Southern Tech
Ardmore, OK05.2022
High School Diploma -
Epic Charter Schools
Oklahoma City, OK 05.2001 -
Skills
Maintaining cleanliness
Quick Learner
Patience and Tolerance
Reliability and punctuality
Equipment Setup
Problem-Solving
Policy compliance
Safety Compliance
Attention to Detail
Home maintenance
I cook and clean for a family of six.
Timeline
Photo Booth Assistant
Good Times LLC
07.2023 - 05.2024
Dog Walker
Self Employed Services
06.2022 - 01.2023
Greenhouse Worker
Pick of the Day
03.2021 - 06.2021
Greenhouse Worker
Marcum's Nursery
04.2020 - 02.2021
Floor Associate
JCPenney
10.2017 - 03.2020
High School Diploma -
Epic Charter Schools
05.2001 -
Horticultural Science
Southern Tech
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