Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brooke Bradley

Summary

Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use problem-solving skills to meet goals.

Overview

9
9
years of professional experience

Work History

Cleaner

AFAB Services
03.2023 - 06.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

Post Close Specialist

Orange Coast Title Insurance Company
02.2021 - 06.2022
  • Checked accuracy and completeness of all paperwork.
  • Reviewed and validated details of loan applications and closing documentation.
  • Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
  • Completed post-closing quality control evaluations of originated mortgage loans.
  • Package and mail loan packages according to the lenders closing instructions.


Claims Benefit Specialist

Aetna
12.2017 - 02.2021
  • Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
  • Conducted timely reviews of claims to ensure accuracy and completeness of documentation.
  • Reviewed insurance policy to determine coverage.
  • Modified and processed existing policies and claims to reflect change in beneficiary, amount of coverage, or type of insurance.
  • Utilized appropriate job aids, knowledge and tools to process initial reception of claims.
  • Transmitted claims for payment and further investigation.

Bakery Clerk

Kuhn's
06.2017 - 12.2017
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Baked cookies, pies, donuts, ect. to fill shelves when stock was low.

Cashier

Pat Catans
10.2016 - 02.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Busser

JW Halls
10.2014 - 08.2015
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Education

High School Diploma -

Hopewell High School
Aliquippa, Pa
06.2016

Skills

  • Quality Assurance
  • Teamwork abilities
  • Adaptability and flexibility
  • Time management
  • Attention to detail
  • Strong Work Ethic
  • Microsoft Office
  • Customer Service
  • Claim Investigation
  • Data Entry

References

References available upon request

Timeline

Cleaner

AFAB Services
03.2023 - 06.2023

Post Close Specialist

Orange Coast Title Insurance Company
02.2021 - 06.2022

Claims Benefit Specialist

Aetna
12.2017 - 02.2021

Bakery Clerk

Kuhn's
06.2017 - 12.2017

Cashier

Pat Catans
10.2016 - 02.2017

Busser

JW Halls
10.2014 - 08.2015

High School Diploma -

Hopewell High School

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Brooke Bradley