Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Brooke Buer

Wilmington

Summary

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Maintains organized inventory and supports team goals.

Overview

6
6
years of professional experience

Work History

Restaurant Hostess

Jules Salty Grub and Island Pub
04.2025 - 08.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in person guest needs seamlessly.
  • Handled high pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Retail Sales Associate

Zumiez
10.2021 - 07.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Crew Member

Dairy Queen
01.2020 - 06.2021
  • Greeted customers and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared ice-cream, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Fostered positive team environment by assisting coworkers during rush periods.

Education

Associate of Arts - Medical Sonography

Cape Fear Community College
Wilmington, NC
06-2027

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Teamwork
  • Cash handling
  • Reliability and punctuality
  • Flexible schedule
  • Product knowledge
  • Cash register operation
  • Retail store operations

Interests

-Thrifting

-Volunteer Work



Timeline

Restaurant Hostess

Jules Salty Grub and Island Pub
04.2025 - 08.2025

Retail Sales Associate

Zumiez
10.2021 - 07.2023

Crew Member

Dairy Queen
01.2020 - 06.2021

Associate of Arts - Medical Sonography

Cape Fear Community College

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