Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Bullock

Summary

My unique and diverse work history has lead me to be a highly motivated individual who is dedicated to building and forming relationships with customers and consumers. I excel at fostering positive and collaborative relationships with colleagues, clients, and stakeholders. Through active listening, empathy, and a commitment to understanding diverse perspectives, I establish trust and strive to create a mutually beneficial outcome. I'm committed to lifelong learning and professional development, I actively seek out opportunities to expand my knowledge, and acquire new skills. I embrace feedback as a catalyst for growth and continuously strive to enhance my capabilities and performance. I thrive in collaborative environments, valuing teamwork and leveraging the strengths of diverse team members to achieve collective success. Through inclusive decision-making, active participation, and a supportive attitude, I am dedicated to contribute to a positive team culture and foster a sense of belonging for every individual involved. Lastly, integrity is at the core of everything I do. I consistently demonstrate honesty, reliability, and accountability in my actions, earning the trust and respect of others. Colleagues and clients rely on me to uphold high ethical standards and deliver on commitments and because of this it has allowed me to build lifelong friendships and relationships. As a college athlete I was team captain for the 2/2 years I attended and take pride in my leadership abilities as well as my team management and development.

Overview

9
9
years of professional experience

Work History

Portland Golf Club Bev Cart

Portland Golf Club
02.2023 - Current
  • Kept golf course equipment stored properly and reported maintenance needs.
  • Trained in different roles at golf course to help team deliver first-rate support to guests.
  • Acquired proper golf etiquette regarding course dress code, expectations and golf rules.
  • Gained a unique undertaking for bartending large groups of people at once, especially during large tournaments.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Understand the uniqueness behind building long lasting relationships and making genuine connections.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Lester's Marine Gear Marketing Coordinator

Les Blahuta
05.2022 - 08.2023
  • Throughout my time working for Lester's I learned and developed tons of insight and knowledge regarding the importance of marking for a company as well as effective solutions and ideas to create the best marketing models for our consumers and customers.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
  • Optimized website content for improved search engine rankings and increased web traffic.
  • Working with other marketing companies to develop the best websites, social media accounts to raise awareness for the company and to showcase products

Serres Garden Business Sales & Customer Relations

Patti And Dan Serres
01.2015 - 01.2022
  • Throughout my time working for Serres I advanced into many different roles and positions. I began working costumer service and sales and advanced to executing sales between business to business as well as creating and managing relationships with new and existing customers and business partners.
  • During my time working for Serres I learned the ins and outs of customer service and developed a love for creating and building long lasting customer relationships. This included handling business to business sales and relationships as well as business to consumer relationships with face to face interaction as well as over the phone interactions.
  • Developed strong relationships with clients, resulting in increased customer retention and loyalty.
  • Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
  • Conducted thorough analysis of customer feedback to identify trends and areas for improvement.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Bachelor of Science - Digital Communications And Media

Portland State University
Portland, OR
06.2024

Associate of Science - Communications

Clackamas Community College
Oregon City, OR
06.2022

High School Diploma -

Oregon City Senior High School
Oregon City, OR
06.2019

Skills

    Collaboration, team work, effective listening, goggle sheets, transcription, effective communication, team building, personable, critical thinking, customer service, problem solving and leadership

Timeline

Portland Golf Club Bev Cart

Portland Golf Club
02.2023 - Current

Lester's Marine Gear Marketing Coordinator

Les Blahuta
05.2022 - 08.2023

Serres Garden Business Sales & Customer Relations

Patti And Dan Serres
01.2015 - 01.2022

Bachelor of Science - Digital Communications And Media

Portland State University

Associate of Science - Communications

Clackamas Community College

High School Diploma -

Oregon City Senior High School
Brooke Bullock