Brooke Bye
Kansas City,MO
Summary
Hardworking and reliable employee with background in warehouse and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, organizational skills, and exceptional customer interaction skills. Highly organized, proactive, and punctual. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Package Handler
FedEx
Kansas City, Missouri
09.2025 - Current
- Lifted packages weighing up to 75 pounds independently in a warehouse environment.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Loaded and unloaded freight from delivery trucks efficiently.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Assisted in loading delivery trucks with prepared packages.
- Collaborated with team members to meet daily shipping goals.
- Followed safety protocols to ensure a secure working environment.
- Communicated effectively with supervisors regarding workflow issues.
- Maintained cleanliness and organization of work area consistently.
Waitress
Connect Cafe
Kansas City, Kansas
07.2024 - 09.2025
- Provided excellent customer service to enhance dining experience.
- Took and processed customer orders efficiently and accurately.
- Took orders for food and drinks and delivered them to guests.
- Coordinated with kitchen staff to ensure prompt food delivery for guests.
- Maintained cleanliness of dining area and ensured proper table settings.
- Trained new staff on cafe procedures and service standards to maintain quality.
- Processed cash transactions and payments accurately to enhance customer satisfaction.
Cashier
QuikTrip
North Kansas City, Missouri
01.2023 - 07.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Managed cash register operations, ensuring balanced cash drawers at shift end.
- Processed customer transactions efficiently and accurately at fast-paced convenience store.
- Maintained cleanliness and organization of checkout area and surrounding displays.
- Collaborated with team members to maintain high service standards during peak hours.
- Assisted customers with inquiries, providing timely and helpful responses.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Restocked shelves to maintain organized displays and support customer needs. with merchandise when needed.
Education
Park Hill South High School
Riverside, MOSkills
- Package handling
- Safety compliance
- Customer service
- Cash management
- Team collaboration
- Time management
- Attention to detail
- Problem solving
- Effective communication
- Physical stamina
- Heavy lifting
- Adaptable to change
- Professionalism
Timeline
Package Handler
FedEx
09.2025 - Current
Waitress
Connect Cafe
07.2024 - 09.2025
Cashier
QuikTrip
01.2023 - 07.2024
Park Hill South High School