Brooke Carney
Waldorf,MD
Overview
6
6
years of professional experience
Work History
Team Member
Chick-fil-A
Waldorf, MD
04.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Processed customer transactions smoothly.
- Contributed to team success by completing jobs quickly and accurately.
Sales Associate
Kohls
Waldorf, MD
09.2023 - 02.2024
- Maintained optimal cleanliness on the sales floor.
- Managed cash register operations and provided customer assistance.
- Resolved customer concerns efficiently.
Fun Captain
Action Jaxx
Waldorf, MD
04.2023 - 11.2023
- Ensured a warm reception for guests.
- Supported children's development.
- Performed in character roles.
- Provided prompt customer service at checkout.
- Arranged and prepped venue for parties.
Attendant & Coordinator
Pump it up
Waldorf, MD
11.2022 - 04.2023
- Ensured friendly guest reception.
- Analyzed policies to ensure adherence to guidelines.
- Created memorable birthday musical experience.
- Supervised kids' playtime.
- Ensure kitchen standards are upheld during food prep.
- Provided meals to children.
Customer Service Representative
Black Girls Buy Houses
Washington, DC
02.2019 - 12.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School - undefined
Westlake High School
Waldorf, MD06.2023
Skills
- Great at multitasking
- Excellent in Customer Service
- Able to lift heavy objects
- Great time management
- Great energy
Timeline
Team Member
Chick-fil-A
04.2024 - Current
Sales Associate
Kohls
09.2023 - 02.2024
Fun Captain
Action Jaxx
04.2023 - 11.2023
Attendant & Coordinator
Pump it up
11.2022 - 04.2023
Customer Service Representative
Black Girls Buy Houses
02.2019 - 12.2020
High School - undefined
Westlake High School