Brooke Carter
West Bend,WI
Summary
Proven leader with a track record of enhancing operational efficiency and staff development at Casey's. Excelled in employee supervision and money handling, boosting team performance and financial accuracy. Skilled in multitasking and organization, consistently achieving goals through strategic sales approaches and staff training. Demonstrates exceptional ability to meet high standards in fast-paced environments.
Overview
19
19
years of professional experience
Work History
1st Assistant Manager
Casey's
11.2018 - Current
- Conducted regular employee training sessions to ensure consistent product knowledge and exceptional customer service skills.
- Managed daily cash handling procedures, ensuring accuracy in transactions and maintaining financial security.
- Ensured compliance with all company policies, local regulations, and health codes to maintain a safe working environment for all employees.
- Provided ongoing feedback and coaching for employees to aid their professional development and improve their performance levels.
- Established rapport with customers through personalized interactions that fostered loyalty while driving repeat business.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Team Member
Tri- Par Oil
10.2010 - 11.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Cook
No No's Restaurant
03.2006 - 11.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
East High
West Bend, WI06-2008
Skills
- Operational efficiency
- Staff training and development
- Goal setting and achievement
- Sales strategies
- Staff scheduling
- Multitasking and organization
- Employee supervision
- Money handling
Timeline
1st Assistant Manager
Casey's
11.2018 - Current
Team Member
Tri- Par Oil
10.2010 - 11.2018
Cook
No No's Restaurant
03.2006 - 11.2018
High School Diploma -
East High
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