Brooke Carter

Made cold calls to doctor, lawyer, restaurants, real estate agents, non-profit organizations to place ads in a newsletter that was used for bingo.

Interacted with co-workers and managers to get information on where the most business was profitable.

Answered questions on how it would benefit their businesses to advertise in the newsletter.

Sent emails to different companies that showed interest in advertising of the price list and an example of the newsletter.

• Assisted clients with daily living activities, ensuring comfort and safety.
• Maintained accurate records of patient care and progress notes.
• Communicated effectively with healthcare professionals regarding client needs.
• Administered medications as prescribed, following established protocols.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Provided safe mobility support to help patients move around personal and public spaces While using a walker or wheelchair.
• Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
• Transported individuals to events and activities, medical appointments, and shopping trips.

• Monitored vital signs and reported any changes to nursing staff.
• Facilitated social interaction and engagement through planned activities.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted patients with self-administered medications.
• Provided safe mobility support to help patients move around personal and public spaces.
• Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.

• Supervised daily activities, ensuring safe and engaging environments for children.
• Developed age-appropriate lesson plans that encouraged cognitive and social development.
• Fostered positive relationships with children, promoting emotional well-being and trust.
• Implemented behavior management strategies to support children's developmental needs.
• Prepared child for Head-start that included potty training.
• Introduced children to educational games and activities to boost learning.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Facilitated learning through play, stories and outdoor activities for successful child outcomes.
• Read stories, sang songs and facilitated creative play.

Manipulated a 300,000 line file that had to be balanced everyday that had clients 401(k) checks.

My clients were Exxon Mobil, 3M, Kellogg, Houston Firefighters, and Mellon Bank.

Made outgoing calls regarding the clients file if there was an out of balance and I had to get permission to manipulate and troubleshoot the file to have it balanced by noon daily.

• Delivered exceptional customer service by addressing concerns promptly and professionally.
• Provided exceptional customer service by proactively anticipating clients'' needs.
• Provided superior and individualized customer service.
• Delivered superior customer service by responding to inquiries and complaints. Some clients checks may get lost in the mail, damaged or never received and I had to place stop payment on their checks and disbursed a new check.

• Managed accounts payable and receivable to ensure accurate financial reporting.
• Reconciled billing statements monthly to maintain precise financial records.
• Developed and implemented efficient bookkeeping procedures to streamline operations.
• Mailed monthly invoices to the attorney's and judges for the Pittsburgh Legal Journal.
• Maintained and processed invoices, deposits, and money logs.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Supported year-end closing procedures by preparing adjusting journal entries as needed, and this was done to prepare for the auditors.