Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Caya

East Lansing,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Lyman Briggs Peer Mentor. Ready to help team achieve goals.

Overview

4
4
years of professional experience

Work History

Gas Dock Attendant

Sun-Up Marina
06.2023 - 08.2023
  • Followed boat fueling safety requirements before proceeding with fill-ups.
  • Operated dock fuel dispensers and pump-out equipment.
  • Assisted in emergency situations as needed while adhering to established safety protocols.
  • Addressed customer inquiries promptly and professionally, fostering positive relationships with patrons.
  • Contributed to team goals by collaborating with coworkers in daily tasks and special projects as needed.
  • Improved overall efficiency by assisting in the maintenance of docks, ramps, and related facilities.
  • Adapted quickly to changing weather conditions or unforeseen challenges during daily operations at the gas dock.
  • Provided exceptional customer service through clear communication of marina rules and regulations.
  • Operated fuel pumps efficiently, minimizing wait times and maximizing customer throughput during peak hours.
  • Enhanced customer satisfaction by providing efficient and friendly service during gas dock operations.
  • Managed inventory levels for fuel, oil, and other supplies to maintain optimal stock availability for customers.
  • Collaborated effectively within a diverse team environment to achieve shared objectives consistently.
  • Facilitated smooth communications between boat owners, staff members, and management regarding gas dock operations.
  • Maintained a safe and clean work environment, ensuring compliance with company policies and industry regulations.
  • Assisted customers with fueling procedures, offering guidance on proper safety measures and equipment usage.

Sandwich Artist

SUBWAY®Restaurants
06.2019 - 01.2023
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Expedited order processing for increased efficiency in high-volume periods.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
  • Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Implemented creative sandwich designs for promotional events, boosting sales and attracting new customers.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Increased speed of service through effective multitasking and time management skills.

Education

No Degree - Human Biology Pre-Med

Michigan State University
East Lansing, MI
05.2028

High School Diploma -

Lutheran North High School
Macomb, MI
05.2023

Skills

  • Time management mastery
  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Reliability and punctuality
  • Effective multi-tasking
  • Attention to Detail
  • Dependable and honest
  • Patience and Empathy

Timeline

Gas Dock Attendant

Sun-Up Marina
06.2023 - 08.2023

Sandwich Artist

SUBWAY®Restaurants
06.2019 - 01.2023

No Degree - Human Biology Pre-Med

Michigan State University

High School Diploma -

Lutheran North High School

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Brooke Caya