Brooke Chamorro
Pella
Summary
Dynamic manager with a proven track record at Jaarsma Bakery, excelling in team leadership and customer service. Enhanced employee engagement through effective training and development, while resolving disputes to boost satisfaction. Skilled in documentation and reporting, fostering a culture of continuous improvement and operational efficiency.
Overview
7
7
years of professional experience
Work History
Manager
Jaarsma Bakery
02.2025 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Welding Technician
Precision Pulley And Idler
09.2023 - 01.2025
- Measured and accurately cut pieces for joining and fabrication work.
- Maintained tools and equipment for welding team.
- Performed various welding techniques such as MIG, SubArc and stainless welding to accomplish diverse tasks across multiple projects.
- Upheld strict compliance with internal safety standards and OSHA requirements.
- Ground off imperfections before and after completing welds.
- Participated in continuous improvement efforts focusing on process optimization leading to increased operational efficiency.
- Read blueprints, work orders and production schedules to determine product or job instructions or specifications.
Weld Training and Development Specialist
Vermeer
02.2018 - 06.2023
- Composed informative instructional materials, including manuals, guides, and job aids for diverse learning preferences.
- Evaluated training effectiveness through feedback analysis, resulting in ongoing program improvements.
- Championed a culture of continuous learning within the organization, fostering professional growth among staff members at all levels.
- Collaborated with cross-functional teams to develop cohesive learning strategies aligned with business goals.
- Delivered engaging presentations and facilitated group discussions for optimal participant involvement.
- Boosted employee engagement with interactive workshops, group activities, and hands-on exercises.
- Led internal certification programs that resulted in qualified employees holding specialized roles within the company structure.
Education
High School Diploma -
Pella Community
Pella, IA01-2013
Skills
- Customer service
- Team leadership
- Time management
- Verbal and written communication
- Staff training and development
- Goal setting
- Documentation and reporting
- Relationship building
Timeline
Manager
Jaarsma Bakery
02.2025 - Current
Welding Technician
Precision Pulley And Idler
09.2023 - 01.2025
Weld Training and Development Specialist
Vermeer
02.2018 - 06.2023
High School Diploma -
Pella Community
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