Brooke Chaney
Omaha
Summary
Hospitality professional with extensive experience in service and sales, known for effectively supporting staff across diverse environments. Proven ability to build rapport with patrons and create memorable experiences. Currently pursuing a degree in communications at the University of Nebraska at Omaha.
Overview
2
2
Certifications
2
2
years of professional experience
Work History
Server/Cocktail Bartender
The Tipsy Pig
Omaha
01.2026 - Current
- Managed table settings and ensured cleanliness throughout shifts.
- Processed customer orders accurately using point-of-sale system.
- Trained new servers on restaurant policies and service standards.
- Maintained knowledge of daily specials and beverage offerings for customers.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Sales Consultant
Sun Tan City
Omaha
10.2024 - Current
- Sales (such as product and memberships), pitching, gaining clientele, cleaning duties.
- Worked to reach a certain goal every single day and succeed in satisfying customer needs and wants.
- Engaged customers to understand their tanning needs and preferences.
- Provided product knowledge to assist clients in selecting appropriate tanning options.
- Demonstrated equipment usage and safety procedures for tanning beds and booths.
- Maintained cleanliness and organization of the salon environment and equipment.
Event Host
House of R
Omaha
09.2024 - Current
- Aid parties through their events and flip the events for others.
- Bartend as well.
- Coordinated event logistics and scheduling for various gatherings at House of R.
- Engaged guests and facilitated interactions during events to enhance the experience.
- Collaborated with vendors to secure services and supplies for successful events.
- Managed setup and breakdown of event spaces, ensuring proper arrangements.
- Trained and supervised staff in event protocols and customer service standards.
- Developed themed decorations that aligned with client visions and brand identity.
- Handled guest inquiries and resolved issues promptly during events for satisfaction.
Education
Bachelor of Arts - Communications
University of Nebraska At Omaha
Omaha, NE05-2028
GED -
Elkhorn High School
Elkhorn, NE05.2024
Skills
- Cash Handling
- Cashiering
- Communication skills
- Time management
- Customer service
- Serving Experience
- Barista experience
- Sales strategies
- Negotiation
- Cleaning Experience
- Stocking
- POS
- Conflict resolution
- Strong work ethic
Certification
• First Aid Certification
• Driver's License
• CPR Certification
• Driver's License
• CPR Certification
Timeline
Server/Cocktail Bartender
The Tipsy Pig
01.2026 - Current
Sales Consultant
Sun Tan City
10.2024 - Current
Event Host
House of R
09.2024 - Current
Bachelor of Arts - Communications
University of Nebraska At Omaha
GED -
Elkhorn High School