Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Brooke Clark

Las Vegas,NV

Summary

Dynamic professional with a proven track record in customer service and team collaboration at Golden Entertainment. Highly reliable and skilled in multitasking, I excelled in managing high-volume events while maintaining a clean and organized workspace. My outgoing personality fosters strong client relationships, enhancing customer satisfaction and loyalty.

Overview

24
24
years of professional experience

Work History

Bartender

Golden Entertainment
12.2011 - 02.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently ran the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Owner

Turbo Clean Professional Carpet Cleaning
07.2008 - 02.2017
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.

Human Resources Director and Benefits Coordinator

Media Resource Exchange
11.2000 - 04.2008
  • Managed the onboarding process, providing new hires with necessary tools for success from day one.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.
  • Increased employee engagement with open communication channels and regular feedback opportunities.

Education

General

Lake Havasu High School
Lake Havasu City, AZ
05.1998

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality

Timeline

Bartender

Golden Entertainment
12.2011 - 02.2025

Owner

Turbo Clean Professional Carpet Cleaning
07.2008 - 02.2017

Human Resources Director and Benefits Coordinator

Media Resource Exchange
11.2000 - 04.2008

General

Lake Havasu High School

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Brooke Clark