Brooke Coats

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Diagnosed mechanical issues in plumbing systems to ensure optimal performance.
• Repaired and replaced faulty components using specialized tools and equipment.
• Provided exceptional customer service by addressing client inquiries and concerns promptly.
• Conducted routine maintenance checks to prevent system failures and enhance reliability.
• Trained junior technicians on best practices for safety and equipment handling.
• Implemented process improvements that enhanced overall efficiency of service operations.
• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Increased customer satisfaction by providing timely and efficient service for various technical issues.
• Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
• Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
• Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
• Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
• Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
• Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
• Ensured optimal operation of machinery by conducting regular maintenance checks and repairs, significantly reducing downtime.
• Minimized return service calls, ensuring thorough and accurate service on first visit.
• Worked with diverse types of weather and ground conditions.

Cleaned stains from fabric or garments using spray guns and cleaning fluid.

Inspected horse and snowmobile trailers. Made sure everything was running correctly and efficiently. Tested the electrical and plumbing. Also finalized putting stickers on the trailers. Everything had to be up to par and cleared before it could go to the customer.

• Developed individualized training plans to enhance athlete performance and skill development.
• Analyzed team dynamics and provided strategic feedback to improve collaboration and communication.
• Conducted regular assessments to track player progress and adjust training methods accordingly.
• Facilitated workshops on sportsmanship, teamwork, and leadership qualities for athletes.
• Coordinated practice schedules to optimize player participation and resource allocation.
• Evaluated competition strategies to prepare athletes for peak performance during events.
• Fostered a positive team culture through motivational support and conflict resolution strategies.
• Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
• Boosted player confidence through personalized training sessions and continuous feedback.
• Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
• Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
• Enhanced team performance by developing and implementing effective coaching strategies.
• Managed practice schedules, ensuring efficient use of time and resources for optimal results.
• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
• Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
• Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
• Increased athlete''s skills development through individualized training plans based on each player''s strengths and weaknesses.
• Reduced player injury rates with the implementation of tailored warm-up routines and strength conditioning exercises.
• Implemented personalized training plans for athletes, resulting in improved physical fitness and performance.
• Improved team's win-loss record, by focusing on developing advanced tactical strategies.
• Developed code of conduct for team, promoting discipline and respect both on and off field.
• Enhanced game-day strategies, by meticulously analyzing opponents' tactics and adjusting team plans accordingly.
• Facilitated recovery programs for injured athletes, accelerating their return to peak performance levels.
• Led team to win regional championships, by instilling strong work ethic and resilience in players.
• Collaborated with school officials to ensure student-athletes' academic and athletic commitments were balanced effectively.
• Conducted regular performance evaluations, providing athletes with constructive feedback and setting clear goals for improvement.
• Developed athletes' skills in various sports, enhancing team performance and individual competence.
• Fostered leadership among players, by creating mentorship programs that paired experienced athletes with newcomers.
• Achieved significant reduction in player injuries, through implementation of comprehensive warm-up and cool-down routines.
• Fostered positive and inclusive team environment, leading to increased team cohesion and morale.
• Offered constructive feedback to clients to help reach goals.
• Developed relationships with clients to provide ongoing support and encouragement.
• Developed and delivered effective and engaging coaching sessions to improve performance.
• Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
• Assisted clients in setting and achieving personal and professional goals.
• Utilized various coaching models and techniques to maximize client success.
• Provided guidance to clients in overcoming challenges and identifying opportunities.
• Encouraged clients to find creative solutions to problems and maintain motivation.
• Assisted clients with developing strategies to manage stress and increase productivity.
• Analyzed client feedback to adjust coaching sessions accordingly.
• Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
• Researched latest industry trends and developments to keep abreast of best practices.

• Designed personalized fitness programs tailored to clients' goals and fitness levels.
• Conducted one-on-one training sessions, ensuring safety and effective exercise techniques.
• Monitored client progress, adjusting workout plans for optimal results and motivation.
• Educated clients on nutrition principles to support overall health and wellness objectives.
• Developed engaging group fitness classes that fostered community and enhanced participation rates.
• Maintained a clean and organized training environment, prioritizing equipment safety standards.
• Collaborated with fellow trainers to share best practices and enhance service offerings.
• Educated clients on proper exercise techniques, reducing risk of injury during workouts.
• Motivated clients to stay on track with fitness goals with positive and friendly approach.
• Trained clients during strength training, cardio vascular exercise, and stretching.
• Assisted clients with personal fitness goals through realistic objectives.
• Improved client fitness levels by developing personalized workout plans and monitoring progress.
• Increased client retention through consistent communication, motivation, and support.
• Explained exercise modifications and contraindicated movements to participants with history of injury.
• Maintained up-to-date knowledge of fitness training methods to inform approach.
• Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
• Designed specific workout systems for individual clients based on performance ability.
• Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
• Fostered a positive workout environment with upbeat energy and professional demeanor.
• Demonstrated proper technique for exercises to avoid injuries.
• Developed customized fitness plans for wide range of clients to expand services.
• Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
• Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
• Developed and implemented creative exercise programs to keep clients engaged and motivated.
• Implemented nutritional guidance alongside physical training plans, yielding more comprehensive results for clients'' overall wellbeing.
• Developed healthy eating meal plans for clients to provide holistic approach.
• Educated clients on importance of proper nutrition to reach fitness objectives.
• Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
• Collaborated with other fitness professionals to design effective cross-training programs.
• Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
• Assisted in the development of gym-wide events, increasing overall membership engagement.
• Streamlined scheduling processes for better time management and session availability.
• Conducted regular follow-up with clients to track progress and adjust fitness plans as needed.
• Organized outdoor fitness boot camps to provide clients with diverse and challenging workout environments.
• Streamlined client onboarding process, ensuring smooth and welcoming introduction to gym facilities and services.
• Conducted comprehensive fitness assessments to establish baseline fitness levels and monitor progress, enhancing client satisfaction.
• Fostered supportive and motivational environment, significantly increasing client commitment to long-term health and fitness goals.
• Maintained high standards of safety and cleanliness in training areas, minimizing risk of injury and promoting healthy workout environment.
• Cultivated strong relationships with clients, resulting in high rate of referrals and new business.
• Adapted training methods to accommodate clients with special needs or limitations, ensuring inclusive fitness opportunities.
• Led recovery and flexibility sessions to reduce risk of injury and improve overall physical wellness.
• Boosted client confidence and skillset with targeted strength training and conditioning programs.
• Improved client retention by developing personalized fitness programs tailored to individual needs and goals.
• Developed and implemented innovative workout routines to keep clients engaged and prevent plateauing.
• Offered nutritional guidance to complement fitness programs, contributing to improved client health outcomes.
• Demonstrated proper form and technique to prevent injury.
• Assisted individuals in setting achievable fitness goals, monitoring progress for success.
• Created comprehensive fitness programs tailored to needs and goals of each individual.
• Implemented new and creative exercise routines to keep participants motivated.
• Motivated participants through one-on-one instruction and positive feedback.
• Educated participants on proper nutrition and healthy lifestyle habits.
• Encouraged participants to stay motivated and reach fitness goals.
• Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
• Promoted safe and inclusive environment for club clients and members.
• Set up and broke down equipment before and after classes.
• Counseled participants on nutrition to help reach fitness goals.
• Used music to motivate and energize classes.
• Collaborated with other fitness professionals to develop and implement new programs.
• Provided emergency first aid and CPR as needed.

• Managed vehicle detailing operations, ensuring high-quality standards and customer satisfaction.
• Trained and supervised team members on detailing techniques and safety protocols.
• Streamlined inventory management processes for cleaning supplies and equipment.
• Implemented quality control measures, enhancing consistency in service delivery.
• Coordinated scheduling for detailing services to optimize workflow efficiency.
• Conducted regular inspections of vehicles post-detailing to ensure compliance with quality standards.
• Developed training materials for new hires, improving onboarding experience and knowledge retention.
• Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
• Inspected finished work to verify employee compliance with detailing standards.
• Coordinated exterior and interior washing of vehicles according to customer wishes.
• Trained detail team to deliver best possible service to customers with quality work.
• Oversaw inventory, equipment maintenance and bay cleaning.
• Built reputation for comprehensive detail work covering bodies, interiors and engine compartments.
• Set procedures for protecting vehicle interiors through use of dyes, paints and waxes.
• Enhanced customer satisfaction by implementing efficient detailing processes and maintaining high-quality results.
• Streamlined workflow for detail team members, resulting in increased productivity and timely project completion.
• Resolved customer complaints promptly and professionally, retaining business relationships while upholding company reputation.
• Assisted sales representatives in creating custom detailing packages tailored specifically to individual client needs.
• Oversaw scheduling of appointments, maximizing efficiency by allocating appropriate resources to each job based on complexity and time requirements.
• Stayed current on industry trends and advancements in automotive detailing technology through continuous learning opportunities such as workshops or seminars.
• Maintained an organized workspace, ensuring all tools were easily accessible for efficient task completion.
• Trained new hires in proper detailing techniques and company policies, leading to consistent service quality across the team.
• Collaborated with sales staff to upsell additional services to customers, increasing overall revenue for the department.
• Managed inventory and purchasing of cleaning supplies, ensuring adequate stock levels while minimizing costs.
• Established clear lines of communication between detail team members and other departments within the organization for seamless cooperation during projects requiring cross-functional collaboration.
• Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms on a regular basis.
• Implemented safety protocols for the use of chemicals and equipment, reducing workplace accidents and injuries.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Identified and communicated customer needs to supply chain capacity and quality teams.

• Operated fuel dispensers to ensure safe and efficient refueling for customers.
• Maintained cleanliness and organization of fueling area to enhance customer experience.
• Assisted customers with inquiries regarding fuel types and services offered.
• Monitored fuel levels and reported discrepancies to management for timely resolution.
• Processed transactions accurately using point-of-sale systems, ensuring smooth operations.
• Followed safety protocols and guidelines to minimize risks during fueling activities.
• Collaborated with team members to improve workflow efficiency during peak hours.
• Collaborated with team members to maintain smooth operations during peak hours or staff shortages.
• Maintained cleanliness of the fuel station, ensuring a welcoming atmosphere for patrons.
• Provided exceptional customer service, addressing inquiries and resolving concerns in a timely manner.
• Enhanced customer satisfaction by providing efficient and courteous fueling services.
• Also assisted in the drive through car wash my helping customers.